deankenny21

Here I am back again, and I am shocked to find Corsair have done f all about this and there are still many users suffering even into August this year as the user above mentions. I am one of the original posters in this thread after being hugely disappointed of how stupidly low this chair is at full height, and that's not even mentioning the bottom of the cylinder actually touching the floor. So anyway, Corsair sent me a replacement and promised me the T2 cylinder which was taller however this cylinder has already failed within a year, and just goes to the lowest height, even the weight of my 5 yr old daughter it can't hold anymore! Corsair had sent me another replacement, and lo and behold I finally give up with the t2 cylinder and decide to replace with the other one corsair sent me, it's only the bloody original one again they sent me, which leaves me practically sitting on the floor and bottom of the cylinder touching the floor again, I'm so extremely disappointed with this chair for the couple years i've owned it, even go as far as to say i've suffered owning this chair, with the constant lifting myself up mid game as it decides to lower itself slowly over course of 5-15 mins. I had a DXRacer before this and didn't encounter any of these problems, and although this chair is much more comfortable, it's hell of alot more trouble and would pick a dxracer less comfort anyday over the tragic of this chair. But I think what's most disappointing, is that I logged in today to find nothing has been done, no recalls, no product change, no version updates. Corsair this is a massive fail and letdown to your client base for chairs, certainly lost a customer here as and when I purchase my new gaming chair.

Birkhofff, if it's any help I just been accepted for a 3rd cylinder replacement now for my chair, if you ask for the T2 Road Warrior cylinder it will fit, while also not touching the floor and making the chair higher overall, this is the one I've replaced mine with now the past 2-3 times.

Good luck with that, I've already had TWO REPLACEMENTS!!! first one to replace the stupidly low one, the second to replace the new one arriving broke, and now a third time as this one no longer holds any weight, and trying to get them out involves alot of beating, be prepared to damage, scratch, dent your chair, no other way to remove it without.

Got to say barely had this chair a year, June 2020 I bought it, and after first having the problem like many in this forum with it being way way too low compared to the advertising, I was sent another gas lift cylinder thing, this gas lift made the chair higher, still fairly short but much better than what comes with the chair, and after all the complaints, HOW ON GODS EARTH are Corsair still shipping out the same damned cylinder, do you guys even act on customer feedback??? Because according to the user above, Bowzer, bought literally this month he received it with the shoddy short gas lift, what the hell Corsair! Anyway, just short of a year, this gas lift has already broke, If I make it full height as soon as i sit on it, it will keep going down an inch or so every 2-4 seconds till i'm basically sat on the floor!!! I've just had nothing but negative experiences with this chair, and so disapointed I spent the premium on it.

This is IDLE with icue in the background: This is IDLE without icue running in the background

ha yeh that's ryzen master uselessness, try looking at your real voltage in HWINFO64

Thing, is it really doesn't matter what it idles at, could be 0.3% but it would still keep all my cores pegged at 1.5v regardless

I understand all that, and monitering programs such as hwinfo for example had similar, but due to them actually having on the ball devs, they were quick to act and adjust to Ryzen, we are know on Zen 3 years later!!!!! and still Corsair have not sorted it. They have countless posts, threads and topics from their customers including me begging for Corsair to just please sort this out, even reach out to Hwinfo if you have to, be good devs not lazy ones.

Downloaded the latest update, still Icue pegs my 3900xt to 1.48v, as soon as I close icue down, all my cores INSTANTLY and I mean INSTANTLY all downvolt to 0.900v and stay there until I of course load a game or whatever. Did it on my 2700x, and does the same on my 3900xt. I have steam, logitcech profiler and various other programs running background, but none of them keep my cores voltage up at 1.48v like Icue does. Usage is about 0.5%, so I cannot find the connection into why it pegs my cores at maximum voltage 100% of the time, there is just really no need to.

Another update passes, and still Icue pegs my 3900xt at 1.48v never letting them volt down, close icue and instantly all cores drop to 0.900v

What is "LTSC version of Windows" ?

I think you will find it's the companies responsibility to make it compatible with a chipset, not the chipset responsibility, really think X570 are going to go and find ALL the pieces of hardware available EVER in the whole wide world for PC and go through each piece of hardware one by one and make them work, not on your nelly. Seriously open your mind for a second and just think about that vs the piece of hardware manufacturer just updating drivers/software, cmon now. I'll tell you how it works, and how it should work, When a new chipset comes out as i'm pretty clued up on this with all my experience you can learn, it is up to the companies like corsair, Lian Li, razer etc etc whoever it may be to then update their drivers and /or software to become compatible, not the other way round, no idea how you come across that belief, that it just beyond absurb and laughable, so wrong! No idea what your talking about with daisy chaining, more ignorance, as the Lian Li fans is the only thing I mentioned regarding that, and they are very much customisable on a piece to piece level. Ignorance is not bliss my friend.

Thanks for all the replies, but I feared they would all be of no help to me. So I just bit the bullet and spent £20 on an NZXT internal powered usb hub, as that seems to be the "one and only" fix for this ridiculous issue. I am very surprised that for a product so popular AND reported with the same problem over and over, a google search returns page and pages of this disconnection problem, i am surprised that Corsair have done nothing about it. I am 35 year old PC Gamer, so I have been brought up through all of the brands ages, brands coming and going, brands failing, brands prospering. But Corsair have always been the old school brand that hasn't gone anywhere and continues to make products of decent quality vs price, so as I said, this has really surprised me and put a massive dent into how I now think about Corsair moving on. Companies like Lian LI designing the new daisy chained fans only needing 2 cables for a row of 5 fans!!! I think it's time to move on and start to put my trust in these younger brands. It's a shame really, as I spent £2,900 on my new system and 90% of it is corsair to begin with, but with issues, problems, and just downright annoyance, it's gone down to 50%. I replaced my corsair AIO with an Asus Strix ROG LC 360 cooler and literally plugged it in and worked from day 1 with not 1 issue unlike the corsair aio in there originally. Put it this way, my system now works better with a complete mix and match of brands for all the different parts than having it ALL corsair, that says it all really.

Even as I was typing this title I got a disconnect, oh the irony. Anyway, so I just did my new build and went all out on parts, including corsair QL fans 6 of them all connected to a RGB hub and Commander Pro. Upon finishing my build I kept getting usb disconnections, they would instantly reconnect, so I started digging and I have found out it is the commander pro. Upon a google search I see it is a very common problem, especially on X570 Asus Prime boards, which is the board I have. I do see that many have fixed this issue by buying a part from a completely different vendor to correct some sheer laziness from corsair on trying to sort this. A thread started way back in 2018, and multiple threads and literally 1 post from corsair saying we are looking at it, fast forward to end of 2020 here we are with still the very same problem. Never mind the fact icue pegs your cpu voltage to never clock down or sleep, without again some more help from someone else to fix corsairs laziness (1usmus custom Power Plan for Ryzen). Anyway, so why am I posting this, if I found many posts already on this matter, well I suppose it's a desperate last ditch attempt at getting some help before having to spend £20 just to fix it with an nzxt internal hub. Has anyone found a fix for this issue at all, simply closing Icue doesn't work for 2 reasons, 1. The commander pro is still connected to the usb network regardless of icue and 2. I need icue running to run my really EXPENSIVE corsair part I spent good money on! Things I've tried. Fresh reinstall of windows (it's fresh anyway as it's a new system with all new parts) Turned off selective usb in power option. Turned usb power management off in device manager on all connected usb devices. Gave the commander pro it's own dedicates Sata Power with only it connected to the psu. Closed Icue Updated Bios, windows and all other drivers