Yes, I'd grasped that from previous entries in the thread, I mis-worded my post I guess.
What I'm trying to understand is if it's a PITA to RMA: do you have to pay for insured postage etc, how fast is the turnaround, do you have to argue your case, that sort of thing...
Basically does the potential faffing about with a RMA outweigh the fact the design of the mouse was almost exactly what I was looking for?
On a side note, I already don't like the mouse wheel click. It's way too stiff. Enough to disturb my careful aim when trying to lob a grenade in Battlefield.
Perhaps that stiffness is part of the reason it fails so often as it needs that much more force applied to register the click.
On another side note, how unintuitive is the iCue software??? I had to re-install it for the mouse. Argghh.