roromush Posted January 1, 2014 Share Posted January 1, 2014 I recently picked up the Air 540 yesterday which I like immensely but I have a few serious problems with. The first and most important is the plastic used on the hot swap bays is very fragile, when I put in my mechanical hard drive one of the clips just snapped off in my hand. I'm usually very careful with my storage especially with my important hard drives as I know how sensitive they are to shock. My biggest problem is I cant get the hard drive out now. Even the other quick swap bay with holds my SSD has a crack in it and its ready to break too. Also I have been having some issues with one of the front fans LED working intermittently and it makes a really annoying clicking sound. I have contacted Corsair and opened a ticked but I have not heard back from them due to the New Year. Should I just return it? Anyone have any idea on how to get the hard drive out of the drive cage with a broken clip? Many Thanks I have include a picture http://i.imgur.com/sYrFs0Dl.jpg Link to comment Share on other sites More sharing options...
equlizer34 Posted January 1, 2014 Share Posted January 1, 2014 use a screwdriver or something to push that pin in to pull out. I agree that the drives are somewhat a pain to get out of there. They should just be able to send you a replacement hdd bay cage. Its easier to pull out an SSD than a platter drive. Link to comment Share on other sites More sharing options...
roromush Posted January 1, 2014 Author Share Posted January 1, 2014 use a screwdriver or something to push that pin in to pull out. I agree that the drives are somewhat a pain to get out of there. They should just be able to send you a replacement hdd bay cage. Its easier to pull out an SSD than a platter drive. Where abouts is the pin located? I've been trying to get it out but no luck so far. Link to comment Share on other sites More sharing options...
wytnyt Posted January 1, 2014 Share Posted January 1, 2014 remove the other drive,that will give you a visual of how to do it... Link to comment Share on other sites More sharing options...
roromush Posted January 3, 2014 Author Share Posted January 3, 2014 Good news I managed to get the hard drive tray out, I haven't heard back from Corsair yet how long does it usually take for them to respond to RMA request? Link to comment Share on other sites More sharing options...
Toasted Posted January 3, 2014 Share Posted January 3, 2014 Post your ticket# here. Link to comment Share on other sites More sharing options...
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