notoriousicedte Posted December 31, 2013 Share Posted December 31, 2013 My PSU malfunctioned and I opened an RMA on the 12th December (ticket number 6308268). All was going well at this point and I sent off my PSU and it arrive and was signed for on the 19th. I still haven't received confirmation that my package was received, no emails and nothing on the ticket changing except for the RMA status changing from open to processing 4 days later, after a phone call to customer services. After this nothing else happened and I have received no information from Corsair and nothing has updated on the ticket. Because I need my PC running for work I phoned customer service again on the 29th and was told that there was a PSU (a RM850) that was going to be shipped off to me that day and would arrive in 1-2 business days. However here I am today andy ticket still hasn't been updated, I've received no emails and I'm doubting that anything actually has been shipped to me. I was very pleased with my Corsair products while they were working, however after the hassle that has been this RMA I'm not sure that I'll purchase Corsair again. Link to comment Share on other sites More sharing options...
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