TFZ61 Posted December 28, 2013 Share Posted December 28, 2013 Many years building computers, but this time I stand for a problem. My current PC is a Silverstone TJ09 with a Rampage Extreme III and an i7 980 CPU with a EVGA GTX690 video card. This works fine, but this motherboard has no SATA6 for my SSD’s, and my Son’s pc is to slow, he take’s my old PC. Now building a new PC for myself with: Corsair 750D case Maximus VI Extreme EVGA GTX690 (my son must buy his own video card) i7 4770K CPU The PC is build, I have video with the onboard (HDMI) video, but my GTX690 isn’t fit on the motherboard. The I/O panel fits ok, but it likes that my video card isn’t fit perfectly. Maybe i'm missing something? Link to comment Share on other sites More sharing options...
wytnyt Posted December 29, 2013 Share Posted December 29, 2013 your video card requires the space of 2 slots,is this by chance whats wrong>? Link to comment Share on other sites More sharing options...
TFZ61 Posted December 29, 2013 Author Share Posted December 29, 2013 I know that the video card use 2 slots! It’s like if the height between the motherboard and the expansion slots is a few millimeters to short. The video card don’t fit perfectly, and I think that’s the reason there is no good connection in the PCI-E slot. The case is delivered whit 1 (one) motherboard standoff. I don’t know where to use it? The case has its own (build in) standoffs. Link to comment Share on other sites More sharing options...
peanutz94 Posted December 30, 2013 Share Posted December 30, 2013 The case is delivered whit 1 (one) motherboard standoff. I don’t know where to use it? The case has its own (build in) standoffs. It's not needed for most builds. Can you post some pics of your issue so we can see what you are? Link to comment Share on other sites More sharing options...
Granzon Posted January 1, 2014 Share Posted January 1, 2014 I had this similar problem with another brand of case. Basically I was not able to insert my GPU's "Gold Finger" into the PCI-E slot on the MOBO all the way down. Which cause my monitor not powering up. I plan to purchase the 750d in the future, but this worries me. I hope Corsair take notice of this issue. Link to comment Share on other sites More sharing options...
DJ_OXyGeNe_8 Posted January 18, 2016 Share Posted January 18, 2016 I already opened ticket, the same problem here Mobo stays under; looks PCI screw part is too long... Contacted with corsair and they'll help me, I'm not trying say bad things. Corsair is the best @ customer support. But may some products has this issue. Many customers bought this case in TR and nobody experinced something like this. But it's ok, sometimes happens. Important thing is supporting the customer; this is why I choose Corsair :) Link to comment Share on other sites More sharing options...
snapper69 Posted January 19, 2016 Share Posted January 19, 2016 Check that it isn't the metal plate on the back of the card (where the Hdmi sockets are mounted) that screws onto the rear of the case that's causing the problem. On a couple of occasions I've had Pcie cards ( not just gpus ) that needed the bottom of that plate to be bent slightly, in order to fit into the gap between the rear edge of the motherboard and the case, Link to comment Share on other sites More sharing options...
DJ_OXyGeNe_8 Posted January 19, 2016 Share Posted January 19, 2016 My previous card was referance 780ti (which hasn't backplate) it has the same problem. I did contact with seller (also Corsair said we'll help) and they'll try to change the case. Waiting. Link to comment Share on other sites More sharing options...
snapper69 Posted January 20, 2016 Share Posted January 20, 2016 I knew that would confuse someone, I mean the plate at the end of the card where the output connections are and where you screw it to the back of the computer. There is a "tail" at the bottom that slots into the gap between the motherboard and the back of the case, except it doesn't always slot in properly, sometimes you have to bend it a little to allow the card to sit properly. Link to comment Share on other sites More sharing options...
DJ_OXyGeNe_8 Posted January 20, 2016 Share Posted January 20, 2016 Ok, I understand what you mean. But the problem is screw part. It's already touching the case and no more space to push it down, which I marked as red. Marked with green part, I mean this part(s) is too long. Looks height is out of standart. http://i.hizliresim.com/gZPydQ.jpg Link to comment Share on other sites More sharing options...
snapper69 Posted January 21, 2016 Share Posted January 21, 2016 My apologies, it seems that I was confused. It looks like there is a manufacturing (or assembly) error with the case. Link to comment Share on other sites More sharing options...
DJ_OXyGeNe_8 Posted January 21, 2016 Share Posted January 21, 2016 Yes, tried eveything. As I said contacted with Corsair and seller. They're trying to find a solution. Corsair already said they'll send me new one. But It'll costs too much for Corsair and for me, because I've to send old one. But seller in our country said we can chnage. They're trying to find new one from distrubitor. Waiting their reply. I'm sure it will be replaced with new one. Just thinking; if happens again? I really love this case. Don't want to change with it another model. Hope this happened just to me and just this case has a problem. Link to comment Share on other sites More sharing options...
Corsair Employees Greybeard Posted January 21, 2016 Corsair Employees Share Posted January 21, 2016 That's really odd. You have all the mobo stand offs installed right? If yes, then there's definitely something wrong with the case' frame. Post your ticket # so I can help and speed things up a bit with solution. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.