wndsr Posted December 28, 2013 Share Posted December 28, 2013 Hello Hope everybody has had a wonderful Christmas break! Unfortunately my two week old H100 decided to die over Christmas so I have been unable to use my PC as the CPU becomes far too hot. I paid for express RMA on Christmas Day, so three days ago now and would like to enquire about how long it usually takes to have a new item shipped out to me? I really need to get up and running on my PC again due to my work. Thanks in advance for your response. :o: Link to comment Share on other sites More sharing options...
peanutz94 Posted December 29, 2013 Share Posted December 29, 2013 I paid for express RMA on Christmas Day, so three days ago now and would like to enquire about how long it usually takes to have a new item shipped out to me? I really need to get up and running on my PC again due to my work. Hi wndsr, Most of the RMA system is automated and why your RMA was approved on Xmas day. Corsair was closed on those days and weekends. So it may be another day or two before one gets shipped. You can however log back in to your support ticket and ask for an update or try calling CS on Monday. Please keep in mind that with the holidays wait times may be slightly longer than usual. Link to comment Share on other sites More sharing options...
wndsr Posted December 30, 2013 Author Share Posted December 30, 2013 Hi there Thanks for the response. I have closed the ticket because the retailer I purchased from offered me a replacement quicker than Corsair. How do I go about getting a refund on the deposit I made? Link to comment Share on other sites More sharing options...
peanutz94 Posted December 30, 2013 Share Posted December 30, 2013 I believe since you closed the ticket it would cancel the transaction. But you would probably want to give CS a call and make sure it gets sorted correctly. Link to comment Share on other sites More sharing options...
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