xclock Posted December 16, 2013 Share Posted December 16, 2013 just bought this case and noticed after opening it that perspex is bend outwardly. can i request an RMA? really wasn't aspecting this to happened at this time.:mad: Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted December 16, 2013 Administrators Share Posted December 16, 2013 Sure, please fill out an RMA request here: http://corsair.force.com/ Link to comment Share on other sites More sharing options...
xclock Posted December 16, 2013 Author Share Posted December 16, 2013 what about shipping cost? will corsair help. i wouldn't be able to afford. hell in south africa :( also do i need same forum login details or i have to registered again for that. because i am anable to login right now with same details? thanks sorry for my bad english.... Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted December 16, 2013 Administrators Share Posted December 16, 2013 The support login is different than the forum (and they're both different from the store). There won't be a shipping cost because you won't be shipping anything to us. They'll send out a replacement side to you once they've verified your receipt. Link to comment Share on other sites More sharing options...
xclock Posted December 16, 2013 Author Share Posted December 16, 2013 thanks. so it will be only side perspex panel that needs to be replace or the whole case needs to be shipped? want to build my system up and running as soon as possible. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted December 16, 2013 Administrators Share Posted December 16, 2013 The side panel will be sent out. Link to comment Share on other sites More sharing options...
xclock Posted December 17, 2013 Author Share Posted December 17, 2013 thanks, Ticket no: 6317147 Link to comment Share on other sites More sharing options...
xclock Posted December 18, 2013 Author Share Posted December 18, 2013 Thank you corsair incl all the departments for your excellent customer service. Link to comment Share on other sites More sharing options...
xclock Posted December 24, 2013 Author Share Posted December 24, 2013 I received the side panel today and this is what i have found. more damaged then original one :( the steel side panel and the perspex both are bend. http://i43.tinypic.com/314td88.jpg http://i44.tinypic.com/2eellbt.jpg http://i44.tinypic.com/rszn04.jpg http://i43.tinypic.com/v5z87n.jpg :mad: iam very disappointed. so corsair thanks and take that side panel back. Link to comment Share on other sites More sharing options...
xclock Posted December 26, 2013 Author Share Posted December 26, 2013 please corsair organized back the last shipment from me because i dont want to keep loose parts. Link to comment Share on other sites More sharing options...
Toasted Posted December 27, 2013 Share Posted December 27, 2013 Reply to your ticket3 and tell them the replacement panel is bad. Link to comment Share on other sites More sharing options...
peanutz94 Posted December 29, 2013 Share Posted December 29, 2013 please corsair organized back the last shipment from me because i dont want to keep loose parts. If I'm not mistaken they wont want it back. They will just ship another panel. But let them confirm that before you toss the replacement one. Link to comment Share on other sites More sharing options...
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