rayyy Posted December 11, 2013 Share Posted December 11, 2013 I don't know why Corsair uses UPS :( they're known for their insane c.o.d fees.. every RMA I've done to corsair, I've manned up paid the fees because I didn't want to wait. But there was no way I was gonna pay the $130 brokerage fee I got this week from RMA'ing my SP2200 speakers. It was an advanced RMA and I was shipped a SP2500 as a replacement. Since Friday, customer support told me not to pay the fees as they will notify UPS to bill Corsair instead. Corsairs excuse was that they notified UPS International but it takes awhile for UPS Canada to get the info. It's now Wednesday morning and I still don't have my package. I told the UPS delivery guy that comes everyday to check when he brings the package back to the warehouse because they should have been notified since Friday that the C.O.D fees were covered. But instead my tracking number says I refused the package and wanted to send it back to shipper :mad: Am very annoyed with UPS. Over the past year I've been victim to over $700 of just brokerage fees that I wasn't supposed to pay in the first place PLEASE USE USPS/CANADA POST -edit My ticket number is 6264865 Is there anyway to escalate this? :( I still have 2 more faulty SP2200's to RMA.. Hopefully the procedure is faster next time Link to comment Share on other sites More sharing options...
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