linkumpoot Posted December 10, 2013 Share Posted December 10, 2013 Hello, My front USB ports do not seem to be working. I read here that it is a known issue, and Corsair sends out new front panels. I have raised a ticket but have yet to hear back from anyone. The live chat also does not seem to work for me as well. Can someone please help? My ticket number is 6305702. Thanks in advance. From the land down under.... Link to comment Share on other sites More sharing options...
linkumpoot Posted December 11, 2013 Author Share Posted December 11, 2013 Can anyone please help? Link to comment Share on other sites More sharing options...
wytnyt Posted December 11, 2013 Share Posted December 11, 2013 when did you submit your rma? Link to comment Share on other sites More sharing options...
linkumpoot Posted December 11, 2013 Author Share Posted December 11, 2013 when did you submit your rma? submitted on 8th Dec Link to comment Share on other sites More sharing options...
wytnyt Posted December 12, 2013 Share Posted December 12, 2013 submitted on 8th Dec it normally takes up to 3 days for a response but with the holidays nearing,so does the work load but you can call them and get an instant status report of your rma Link to comment Share on other sites More sharing options...
linkumpoot Posted December 12, 2013 Author Share Posted December 12, 2013 it normally takes up to 3 days for a response but with the holidays nearing,so does the work load but you can call them and get an instant status report of your rma I did but was place on hold twice for 15mins only to be diverted to a voicemail. I'm located in Australia so doubt they will be able to call me back even if I were to leave a number. Link to comment Share on other sites More sharing options...
wytnyt Posted December 12, 2013 Share Posted December 12, 2013 I did but was place on hold twice for 15mins only to be diverted to a voicemail. I'm located in Australia so doubt they will be able to call me back even if I were to leave a number. i understand,ill request this to be looked into for you im sorry for your delay Link to comment Share on other sites More sharing options...
linkumpoot Posted December 20, 2013 Author Share Posted December 20, 2013 i understand,ill request this to be looked into for you im sorry for your delay Hello, I have yet to hear back from anyone at all. It's been more than a week. Can someone please assist urgently? Thanks, Link to comment Share on other sites More sharing options...
wytnyt Posted December 21, 2013 Share Posted December 21, 2013 Hello, I have yet to hear back from anyone at all. It's been more than a week. Can someone please assist urgently? Thanks, im very sorry,ill try again,im sure their aware of your request and with the holidays are very swamped.even i will have to let my build wait for parts thats taking longer than expected. guess we need an extra santa;): p.s. i sent again thanks for being more than patient Link to comment Share on other sites More sharing options...
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