Duggie Posted December 7, 2013 Share Posted December 7, 2013 I cannot seem to get a reply from Corsair CS. Last week I found what I hope will be the last (yeah, right!) upgrade to my new build. A set of blue, individually sleeved psu cables (pt# CP-8920046) and the same for the 24 pin ATX cable (pt # CP-8920054). I want to use these to replace the hideous black "flat" cables that came with my new RM750 (they claim these make for easy cable management...NOT!). So, over the past weekend I repeatedly looked at these cables on the Corsair site and they were priced at $40 and $10 respectively. I was torn between going blue (accents the other colours in my case) or just black. As I was away from home, I decided to wait til I could have one more look at the case. Arriving home very late Monday night, I took another look in my case. Blue. Definitely blue!! Tuesday morning I open the corsair site, log in and open my shopping cart where these items (at $40 and $10 remember!) had been residing since Saturday. But WAIT!!!..What the ?..these items are now at $80 and $20 !! So, I called (yes, telephoned - I'm a bit old-school sometimes!) Corsair and after the inevitable 30 minute wait got a very pleasant live body. I explained my concern and was told that the individual who could best help me was out of the office for about an hour, but that they would contact me to see if they could help. I left my contact info and began my patient wait. As Wednesday night rolled around, and I had still no word, I did the on-line email inquiry from the customer service page...which promised a response within 24 hours when I clicked "submit". As of today (Friday) there has still been no response, so I did the email thing again. Still waiting.... What ticks me off most is that there was no indication on the Corsair web site that there was a "Sale" or "Promotion" happening. Nor was there any kind of special sale notification on the product listings over the weekend...which is why I chose to wait for one last look to be sure. I don't understand how they can sell these items for $40 and $10 on Monday, but then demand $80 and $20 the very next day since it was NOT advertised as a special sale or promotion. I guess at this point I'm more disappointed with the lack of response than I am about the price bump...after all this is cosmetic not functional - I can do without the pretty blue cables! But after having spent several hundred dollars on Corsair products in the last couple of weeks (650D case, RM750 PSU, H80i cooler, assorted AF and SP series fans)(oh yeah...that special secret dongle and cable to allow my RM750 to "talk " to the Link software!), I expected better from CS...and am concerned how I will be treated if I have a real problem going forward. Why does it take almost a week for a reply...even if it's a negative one? So far I am unimpressed... Link to comment Share on other sites More sharing options...
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