jesses88 Posted December 6, 2013 Share Posted December 6, 2013 Without realizing it, I entered the wrong item number when getting an RMA for my DOA refurbished H60 (I put it as a new one). I selected the express option, so it's already charged me for this. I've tried calling and made a ticket ~10 minutes after the RMA was requested, trying to get it canceled, but I've yet to have a response and now it's shipped. Is there any thing I can do about this? What would happen if I sent the refurb back? Would I just get charged the difference? If I just give up and don't send anything back, will I just get charged the $56.00 that it already posted, or more? Sorta angry/disappointed that I did not get a response back to cancel it. Really can't afford that much money right now. Link to comment Share on other sites More sharing options...
peanutz94 Posted December 8, 2013 Share Posted December 8, 2013 Just reply back to your ticket and let them know this is a refurbed unit and not new. they can change it after the fact. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted December 8, 2013 Administrators Share Posted December 8, 2013 Just reply back to your ticket and let them know this is a refurbed unit and not new. they can change it after the fact. Not if it was already shipped. Call customer service (888-222-4346) Link to comment Share on other sites More sharing options...
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