notea Posted December 5, 2013 Share Posted December 5, 2013 Hi, I had been using a dual channel 4GBx2 CMZ8GX3M2A1600C9 v.2.12 for almost 3 years, and yesterday, 1 of them failed, getting BSODs , cant boot, etc, ran memtest and there was more than 10000 errors, so i got a new 4GB stick CMZ4GX3M1A1600C9 v.2.12, i thought it would start without any hiccups, when i went into bios, the XMP option was grayed out, and when i install the sticks separately, everything was fine, can enable XMP, can boot in 1600mhz, but when i put the 2 sticks together, i cant get XMP to work (disabled) and when i manually adjust the timings and up the voltage a bit, it just keeps resetting back to 1333 mhz, what seems to be the problem here?? any help would be appreciated. Specs: Core i5 2500K..(stock) MSI Z77a-g45, \ Seasonic X 750 KM3, Assorted HDDS Asus GTX 670 DCII PS: i tried 3 different versions of mobo bios and nothing Link to comment Share on other sites More sharing options...
peanutz94 Posted December 5, 2013 Share Posted December 5, 2013 This is often the case when you mix modules of different part numbers and versions. They are two totally different memories. Really you should RMA the 8 gig kit and just run with the 4 gig stick temporarily until you get a matched set back. Or you can try setting them manually, but there are no guarantees there . You may even have to lower the speed to 1333mhz for them to run together. Just set the first four values, the speed, memory voltage to 1.6. Link to comment Share on other sites More sharing options...
notea Posted December 6, 2013 Author Share Posted December 6, 2013 well i tried different voltages from 1.55 to 1.6 with no luck, and the main problem about RMA is that the heat spreaders came off, i dont know if thats covered under warranty, im now running both dimms at 1333 mhz CL 7 (7-7-7-21 @1T) Link to comment Share on other sites More sharing options...
peanutz94 Posted December 6, 2013 Share Posted December 6, 2013 well i tried different voltages from 1.55 to 1.6 with no luck, and the main problem about RMA is that the heat spreaders came off, i dont know if thats covered under warranty, im now running both dimms at 1333 mhz CL 7 (7-7-7-21 @1T) As long as you didn't remove them yourself they are covered. As a matter of fact some of the earlier Vengeance kits had trouble with the heatspreaders, so there shouldn't be any problem getting them replaced. Just be sure to post a not in the RMA form in the comments section so they know. Link to comment Share on other sites More sharing options...
Synthohol Posted December 6, 2013 Share Posted December 6, 2013 the ram is rated at 2T not 1T. if you have any errors or stability issues i would start there. Link to comment Share on other sites More sharing options...
notea Posted December 11, 2013 Author Share Posted December 11, 2013 my RMA was approved after a lengthy discussion with the Customer Service Rep, thank you corsair Link to comment Share on other sites More sharing options...
notea Posted December 12, 2013 Author Share Posted December 12, 2013 where do i change the shipping address in corsair.secure.force.com??? i entered the PIN code wrong so i need to edit my shipping address Link to comment Share on other sites More sharing options...
notea Posted December 25, 2013 Author Share Posted December 25, 2013 Update: Corsair sent the replacement and gave me a tracking no. but didnt give me where and how to track it.. any help?? Link to comment Share on other sites More sharing options...
Synthohol Posted December 25, 2013 Share Posted December 25, 2013 its either USPS.com or UPS.com for tracking. good luck and happy holidays! Link to comment Share on other sites More sharing options...
wytnyt Posted December 25, 2013 Share Posted December 25, 2013 its always been ups when i ordered from corsair here http://www.ups.com/tracking/tracking.html Link to comment Share on other sites More sharing options...
notea Posted December 26, 2013 Author Share Posted December 26, 2013 ok, thank you both, its UPS.. will post an update as soon as i get the package Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.