AndehX Posted November 26, 2013 Share Posted November 26, 2013 So to cut a long story short here, I've been through 3 H100's from ocUK, and they have all had the same issue. The fan controller doesn't work. No lights on the CPU block, and no response when pressing the profile button. Am I correct in assuming the H100 has compatibility issues with certain PSU's? I have a Corsair TX650, and as silly as this sounds, is there an in compatibility between the H100 and this PSU? because the fan controller will not work, yet when I send it back to ocUK for replacement, it works fine for them. I can use the cooler fine by connecting the fans directly to the motherboard. Whats the deal? Link to comment Share on other sites More sharing options...
peanutz94 Posted November 26, 2013 Share Posted November 26, 2013 Am I correct in assuming the H100 has compatibility issues with certain PSU's? No, that is not correct. It's impossible actually. because the fan controller will not work, yet when I send it back to ocUK for replacement, it works fine for them. I find it hard to believe they didn't find anything wrong. To be safe i would go ahead and have Corsair replace it for you . This way there is no testing, they will just send you a new unit. I'm not saying OCUK is doing this, but it's not uncommon for places like that to say they tested good to avoid having to replace it for you. We see it here all the time. Link to comment Share on other sites More sharing options...
AndehX Posted November 27, 2013 Author Share Posted November 27, 2013 I've had it replaced twice already. I really don't want to have to replace it again. I was definitely sent a different unit each time as each one was sealed when I got it. And each one showed slightly different symptoms. First one worked when I first set it up bit after some testing, the fan controller just died and the fans would not spin. The second one worked until I pressed the profile button and then it died. The fans would still spin like normal though. The one I have now did the same thing. Worked until I pressed the profile button and the simply died. Fans still spin though. I have every reason to believe that of corsair replace it, the same thing will happen again. Link to comment Share on other sites More sharing options...
AndehX Posted November 28, 2013 Author Share Posted November 28, 2013 anyone from corsair care to comment on this? Link to comment Share on other sites More sharing options...
wytnyt Posted November 28, 2013 Share Posted November 28, 2013 have you tried the reset for the cooler? Link to comment Share on other sites More sharing options...
AndehX Posted November 28, 2013 Author Share Posted November 28, 2013 have you tried the reset for the cooler? yes, nothing happens. there no response from it. Link to comment Share on other sites More sharing options...
wytnyt Posted November 28, 2013 Share Posted November 28, 2013 if the reset didnt help its likely the unit needs replaced,fortunately youll receive the h100i model as the h100 are discontinued... Link to comment Share on other sites More sharing options...
AndehX Posted November 29, 2013 Author Share Posted November 29, 2013 how do I go about getting it replaced then? I'll need some kind of advanced RMA because I don't have a CPU cooler to use while I wait for a replacement Link to comment Share on other sites More sharing options...
peanutz94 Posted November 29, 2013 Share Posted November 29, 2013 You can get started by using the link to the left to request your RMA. You should be able to choose an advanced replacement from the option in the form. Link to comment Share on other sites More sharing options...
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