h80i: 1 fan stops after 10sec

[dalf]

Hey

 

I just installed the h80i.

When I start my computer, both fans (fanA and fanB) run at full speed, and after 10sec, fanA stops working.

I tried to switch the connector (included Y cable) to fanA to fanB, and this time fanB stops.

 

I connected both sata power and 3-pin pump RPM.

 

Motherboard: asus maximus V gene

CPU: intel i5 3570k

power supply: 650w

OS: win8 Japanese (but I installed English langage pack)

 

Why only 1 fan is working ?

[dalf]

I just want to add more details:

I could install Corsair link (win7 compatibility mode, as admin) on my win8 64-bit

I can see some temps and change the color of the led.

[dalf]

Like this guy I tried to change the pump power header but still one fan is working.

Post #4:

http://forum.corsair.com/v2/showthread.php?t=116295

[wytnyt]

Like this guy I tried to change the pump power header but still one fan is working.

Post #4:

http://forum.corsair.com/v2/showthread.php?t=116295

 

if youve tried swapping fan leads and have the same results then chances are your controller is faulty

[dalf]

I was wondering if there is not a special setting in the bios I should do ?

 

On my motherboard, I have a "fan opt". I will try to connect the second fan there and post the result tonight. Now I have to work but it's difficult to focus thinking about this problem ;)

[wytnyt]

that connector goes to the cpu-fan so bios can read the pump rpm and detect a rpm.

your fans connect to the hydro

if you are connecting the fans to the m/b,insure that is set to run in bios

[dalf]

When I connect the second fan to the motherboard, then both fans are working!

 

I hope it's just a setting I missed and my h80i is not broken ?

Otherwise, it's the second product in a row from Corsair that is not working properly. Last time was my RAM, I had to send it back...