avatar78x Posted November 23, 2013 Share Posted November 23, 2013 Dear memory experts, I have had 6GB of CMG6GX3M3A2000C8 RAM working pretty well since about 2010 I have not changed any BIOS settings in years, however just the other day, one of the sticks of RAM appears to have failed. Windows was reporting only 4GB of RAM. My motherboard has three recommended DIMM slots: A1, B1, and C1 in to which my RAM has been sitting untouched since early 2010. (FYI: There are three other DIMM slots: A2, B2, and C2. However according to the manual a single stick entered alone in one of these slots will not allow the computer to boot) Therefore: 1) I've attempted to boot the computer so that every stick was tested individually in each recommended DIMM (A1, B1, and C1) slot of the motherboard. a) Results: Two sticks cause the computer to boot fine no matter which recommended slot they’re placed in b) One stick fails in every DIMM slot I believe that this process of elimination means there is not a problem with the motherboard’s DIMM slots because each of them have proved they work with two sticks of RAM. I believe the problem lies with one individual stick of RAM that won’t work in any slot. I have looked at this post: http://forum.corsair.com/forums/showthread.php?t=82274 however: 1. I don’t think the QPI/DRAM voltage is the issue, as it hasn’t changed (It’s on the “Auto” setting in the BIOS) 2. I don’t think the QPI/DRAM to VDIMM is the issue for the same reason 3. I think a faulty memory stick is the issue due to the testing mentioned above 4. I don’t think the DIMM slot is the issue because each of the recommended DIMM slots works with at least two other sticks of RAM 5. CPU is seated fine, no bent pins, etc. So in conclusion, it’s been working for years, no settings have recently been changed. Do I have a valid warranty claim? (I still have the original receipt!). Or are there additional steps I can try? Thanks in advance. Link to comment Share on other sites More sharing options...
peanutz94 Posted November 23, 2013 Share Posted November 23, 2013 Therefore: 1) I've attempted to boot the computer so that every stick was tested individually in each recommended DIMM (A1, B1, and C1) slot of the motherboard. a) Results: Two sticks cause the computer to boot fine no matter which recommended slot they’re placed in b) One stick fails in every DIMM slot Thats pretty cut and dry. One stick out of the three fails every test., Yes, you need to have them replaced. All of Corsairs memory has a lifetime warranty so yes, again, you do qualify. Please use the link on the left to request an rma. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Dustin Posted November 25, 2013 Corsair Employees Share Posted November 25, 2013 By the way, good job on being so thorough ahead of time. :) Link to comment Share on other sites More sharing options...
peanutz94 Posted November 25, 2013 Share Posted November 25, 2013 By the way, good job on being so thorough ahead of time. :) Your welcome! :p: Link to comment Share on other sites More sharing options...
avatar78x Posted November 26, 2013 Author Share Posted November 26, 2013 Thanks for your comments Corsair Dustin and peanutz94, I'm moving house in three weeks, so I will get the RMA process started once I'm settled in to the new place. :-) Link to comment Share on other sites More sharing options...
peanutz94 Posted November 27, 2013 Share Posted November 27, 2013 NP problem! I'm in the same boat as you...right in the middle of moving. I think I would rather have tiny bamboo shoots stuffed under my finger nails than have to go through with this.:p: I know that last post from Dustin was responding to you, I just wanted to see if I could get a laugh out of him! Hope you didn't mind.:) Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.