TheAvatar Posted November 22, 2013 Share Posted November 22, 2013 Hello, I purchased the HS1 Nov 2012 and recently they have developed a really annoying rattle on the left side. I've tried various settings in the windows 7 drivers and even removed the software and reinstalled. I think they are defective. What can I do ? Thank you Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted November 22, 2013 Corsair Employees Share Posted November 22, 2013 Hello TheAvatar, Does the rattle sound like a loose component or does the sound produce a rattle? Either way, we will be more than happy to replace the unit for you under warranty. Please go to corsair.force.com to submit a RMA. It would also help if you attach a copy of the original invoice to your ticket. Link to comment Share on other sites More sharing options...
TheAvatar Posted January 27, 2014 Author Share Posted January 27, 2014 Sorry for my delay... Holidays and life :) What would be my ticket # when creating the RMA. Is it the form post # and subject ? Also I do not see a lot code on the arm. The rattle sounds like it's in the ear cup... Thank you Link to comment Share on other sites More sharing options...
Toasted Posted January 28, 2014 Share Posted January 28, 2014 The ticket # is automatically generated when you submit your RMA request. Link to comment Share on other sites More sharing options...
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