Jump to content
Corsair Community

Corsair Vengeance K70 MX Brown, RMA #6265082

Recommended Posts

I'm having trouble with RMA for my Corsair Vengeance K70 keyboard with Cherry MX Brown switches.


My RMA number is 6265082.


The part number for my keyboard is CH-9000050-NA. This number isn't in the RMA system, so I couldn't initiate an RMA. I talked to a CS rep over live chat, and he recommended that I initiate an RMA for CH-9000019-NA (which is the silver one with Cherry MX Red switches) and mention in the comments that I should be sent a CH-9000050-NA instead. I opted for express replacement.


I got sent a CH-9000019-NA, which I now understand is due to the automated system. So now, I have two keyboards - one that's broken, and one that I don't want (and haven't opened yet), and a ~$100 hold on my credit card. What should I do?


Thanks for the help and support.

Link to comment
Share on other sites

The best thing would be to call CS on the toll free number and talk to a live person. I'm sure they can get this straitened out for you and there wont be any chance of getting the wrong keyboard.


You can find the number on the main website page at the top and bottom under Company>Contact.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...