DaVeX Posted November 20, 2013 Share Posted November 20, 2013 Hi guys, my name is Davide, i write from Sicily (the cool big isle under Italy) so i hope you can excuse me for my poor english, isn't my native language and i learned it by myself... I got an RMA number for my HX650W but when i received the premailer i discovered that the assigned Return Departement is Almere, The Nederlands, so i asked to support if there is another department nearest to me but the answer was: NO. So i am in doubt if send my defective product or not, the shipping cost is half the cost i payed for the PSU. What should i do? I think it's ok charge the shipping cost to customer, but not when the defective product is a big and heavy PSU. Link to comment Share on other sites More sharing options...
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