jccjcat Posted November 20, 2013 Share Posted November 20, 2013 Hello. I just thought I would vent hear because I am seriously starting to get frustrated with my Corsair Headset. I have been using the Corsair Vengeance 2000 Wireless Headset for awhile now. I've gotten my first pair at the beginning of this year. I've absolutely fallen in love with the sound quality and the cordless-ness (if that is even a word :S). At the end of April, I had to RMA it for the first time because of the earcup cracking issue. Okay, so I RMAed it and was without a pair of quality sound for a few weeks. Got my RMA back, listened for a few hours and I knew that it didn't sound right. I was listening for a while and figured out that the left ear did not produce any low pitches (bass). I requested an express RMA and after calling customer service, I was also given a free UPS shipping label. After a half a day of being reunited with my headset, I sent it in, but received my new one within a matter of days, so it wasn't that bad. After August, I have been using my headset fairly lightly on my desktop because I have a high end sound card, so I only use my V2000 on my laptop for gaming. So after careful (I've been extremely careful with them ever since the first cracking issue) use for the past 5-6 months, I have once again been found a victim of the V2000 cracked plastic issue. I am now extremely frustrated again. Between the Dolby Surround quality on my V2000 and my Xonar sound card, I would rather never ever listen to audio on my laptop again. So that was my rant. What I want now is to be reassured that my next headset will not have this issue. I have just sent in another RMA request (ticket 6265145). Corsair, I love your customer support. I have been a loyal customer. I have a Corsair Case, two Corsair PSUs, I have had an H80i, H60, and H100, a Corsair M60, a Corsair MM200, my entire build uses Corsair fans only, both the lighting and cooling Corsair Link nodes/systems, and I have used a Corsair SSD. Your stuff is top notch, and when something breaks (I've had an issue with my Hydro Series coolers before), your customer and technical/RMA support has been the best with dealing with it. I don't want to have a change of view just because of this headset. And also another request, could I get yet another shipping label for this RMA. I have had to spend/hold quite a bit of money for this headset and you guys have provided before. Sorry for the long post, but, as I said, I am quite frustrated and just need to vent a bit. Link to comment Share on other sites More sharing options...
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