Komori Posted November 19, 2013 Share Posted November 19, 2013 Hello everyone. After a month or two it seems the sata/power cable port stopped working. I had a 2 tb hardrive plugged into the one of the Dual 3.5” hot swap bays. The hard drive works fine when I plugged it back in with a different sata cable and the sata power cable from the psu. Wondering if it's possible to just buy a replacement part. http://i168.photobucket.com/albums/u172/Enma--Ai/air540_side_a_open_2.png http://i168.photobucket.com/albums/u172/Enma--Ai/Picture25.jpg http://i168.photobucket.com/albums/u172/Enma--Ai/Picture26.jpg Link to comment Share on other sites More sharing options...
peanutz94 Posted November 19, 2013 Share Posted November 19, 2013 No need to buy one. Open up an RMA ticket , and request a replacement. It's under warranty , so they will just send it to you. Links on the left! Now, I don't believe they have added to 540 to the list in the RMA form, so if this is the case, just choose any other case but in the comments section let them know what case you really have and what part you need. Should be that simple.:) Link to comment Share on other sites More sharing options...
Komori Posted November 19, 2013 Author Share Posted November 19, 2013 Thank you. Giving it a try. If anything I would still be interested in just buying the part if possible. Link to comment Share on other sites More sharing options...
peanutz94 Posted November 19, 2013 Share Posted November 19, 2013 Parts for the 540 are not available in the webstore just yet. It usually takes a couple of months for parts to be available for purchase after their launch. Rest assured they will replace that for you anyway. Link to comment Share on other sites More sharing options...
Komori Posted November 19, 2013 Author Share Posted November 19, 2013 Ticket has been sent. Thank you for the help and info. Link to comment Share on other sites More sharing options...
peanutz94 Posted November 19, 2013 Share Posted November 19, 2013 Sure thing! :) Link to comment Share on other sites More sharing options...
jpomz Posted November 20, 2013 Share Posted November 20, 2013 Will we be able to buy replacement parts for the air 540 soon? I painted part of my case, I was hoping to be able to purchase another of that part so I could paint that one a different colour. Link to comment Share on other sites More sharing options...
Manofsteel Posted November 20, 2013 Share Posted November 20, 2013 God another thread that reminds me to keep things short and simple. Link to comment Share on other sites More sharing options...
Komori Posted November 20, 2013 Author Share Posted November 20, 2013 Quick update. Everything is going smooth. Created By: U CS (11/19/2013 6:29 PM) Hello, Replacements have been issued and will be shipping out within 1-2 business days. You have been waived from having to send back the defective unit this time. Please do not send anything back. Regards, RMA Service Thank you again peanutz94 and Corsair Support. Link to comment Share on other sites More sharing options...
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