merty_boy Posted November 18, 2013 Share Posted November 18, 2013 Hi, after checking on UPS tracker I can see that my damaged equipment has Been successfully returned to yourselves, and signed for on Wednesday November 6th. I still haven't had any update however from Corsair, telling me when I can expect to have a working PSU returned to me. Please could someone look into this and email me with some information. Many thanks. Link to comment Share on other sites More sharing options...
merty_boy Posted November 19, 2013 Author Share Posted November 19, 2013 Is there any more information that I can provide that would assist in finding what status my RMA is at? Furter tickets relating to #6189760 are :-6190647, 6156830, 6167719. Link to comment Share on other sites More sharing options...
peanutz94 Posted November 19, 2013 Share Posted November 19, 2013 merty-boy Did you open all these tickets for the same PSU? I would suggest either calling the toll free number or the live chat when they are open. They should be able to give you an update on the spot. You can also log back into your ticket and add a comment at any time that should draw the attention of the CS crew. Link to comment Share on other sites More sharing options...
merty_boy Posted November 19, 2013 Author Share Posted November 19, 2013 Thanks for the reply. I have already added coments to my ticket but as yet still havent heard back from corsair. I will try live chat and see how I go on... Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted November 19, 2013 Administrators Share Posted November 19, 2013 6190647 is the ticket you should be responding to. I've just asked the assigned rep to look at your tickets. Link to comment Share on other sites More sharing options...
merty_boy Posted November 20, 2013 Author Share Posted November 20, 2013 Thats brill. Thanks for the help there. Much appreciated. Link to comment Share on other sites More sharing options...
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