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No Costumer Servise or ME?


Hawolex

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Cosair can not be trusted....

 

The rason for my statment is:

 

I got my selves a nwe case 650D.

Nice size an clean look.

 

But i Needed more room for my HDD.

found the partslist on this site:

 

https://corsair.secure.force.com/kA1400000008UsBCAU

 

WOW. ITEM 5 : CC600T-DRIVECAGE 1 CC600T, Hard Drive Cage, with three trays inlcuded.

 

Exactly what i need. Pressed the link

http://www.corsair.com/us/graphite-series-600t-drivecage.html

 

yepp thats it. with pictures and all. plases the order and pays with visa.

 

All happy happy.

 

4 days later "fast i think since i live in Norway" i got a delivery.

 

Now only a drivecage. no trays...

The parts list CLARLY spessified "CC600T, Hard Drive Cage, with three trays inlcuded"

Check my order and partnumber. yepp i ordert : CC600T-DRIVECAGE

 

The Corsair Costumer Support tells me thay are not included. Even if the page say so.

"Justin G: Our Web Store does not specify that the trays are included with the drive cage. The picture is meant for illustration purposes only. The part description on our RMA page does not specify that it is included.""

 

 

So what you think?

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he parts list CLARLY spessified "CC600T, Hard Drive Cage, with three trays inlcuded"

Check my order and partnumber. yepp i ordert : CC600T-DRIVECAGE

No, it just says drive cage. It doesn't mention the trays at all ,as Justin stated.

 

Contents:

 

600T Drivecage; compatible with 600T and 650D

http://www.corsair.com/us/parts/case-parts/graphite-series-600t-drivecage.html

 

The trays are listed separately

http://www.corsair.com/us/parts/case-parts/drive-tray-for-graphite-series-600t.html

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