Corsair 860AXi Self-Test Does not work, but motherboard receives power?

[Monkeyclaw]

Hello! So, I am finally getting around to putting my brand new PC build together. I have run into something strange... here it is:

 

TL;DR version: The self-test button results in only a click happening, but when plugged into the motherboard it seems to receive power just fine.

 

Details: I started to hook in my PSU, but then noticed it has a self-test feature. So, I plugged it in to the wall and before hooking up cables, tried the self-test. Nothing, just a double-clicking PING and no light/fan spin up. Thinking I would surely have to RMA, I began the process...

 

But after talking to a friend, he recommended testing it with the motherboard anyways, as it really shouldn't damage anything. I don't have my CPU thermal paste yet (that gets here tomorrow), but even without the CPU in I should be able to tell if the motherboard gets power and such. So, I tried that and viola! The motherboard powers on, the power supply gives a green-light in the self-test LED, and the fan spins up. The motherboard is of course giving me a CPU-LED error, but it should, there isn't a CPU in it.

 

So, what does this mean? Is it possible that the self-test button itself is the faulty part, and I should go ahead with the full build tomorrow and see if it posts? I really don't want to go through a 2-week+ long RMA process... especially if all of the important components of the PSU works!

 

Thanks for your help!

Zach

[peanutz94]

It's possible the self test itself failed.

 

Thats up to you if you want to return it or not. Since it's a new unit, i would start with your reseller first and have them exchange it for you. If they can not or will not help , then go through the RMA procedure.

 

You can always ask for an advanced replacement if you need to

[Monkeyclaw]

Welp, so it actually started clicking on and off about 1 minute into being into the BIOS. Then I tried again, lasted about 10 seconds that time. Looks like an RMA....

 

Are the AX860i (or i series in general) known for having a high DOA rate?

[peanutz94]

Are the AX860i (or i series in general) known for having a high DOA rate?

No, they are not. But as with any product, your going to have a failure here and there. FWIW, I have only seen this exact situation a few times since they were launched.