IBIubbleTea Posted November 14, 2013 Share Posted November 14, 2013 For my new build I'm planning on using the 750D as my case, My motherboard is the ASUS Maximums VI Formula. I heard that the motherboard has some compatibility problems because of the backplate. I heard that Corsair knows about and has a fix for it. http://forums.overclockers.co.uk/showpost.php?p=25211813&postcount=99 If I was to buy the case near Christmas and its still the old batch, will I be able to RMA it or something to be able to get the newer batch so I am able to have the motherboard with the backplate on. I live in Canada if that information is important. Thanks. Link to comment Share on other sites More sharing options...
wytnyt Posted November 14, 2013 Share Posted November 14, 2013 if theres any problem,rest assured Corsair will take care of you... Link to comment Share on other sites More sharing options...
IBIubbleTea Posted November 14, 2013 Author Share Posted November 14, 2013 if theres any problem,rest assured Corsair will take care of you... idk about this one though. If I was able to RMA it, will I need to pay shipping myself or what? Link to comment Share on other sites More sharing options...
SimDuch Posted November 14, 2013 Share Posted November 14, 2013 I have the same issue... I ordered this case along with the Formula 6 at NCIX and bammm, I can't build my new rig... I know I can remove the backplate, but I paid for it... I placed and rma here but no answer yet ! I know Corsair will fix it, but I will probably ask for a new case (another model) :evil: Link to comment Share on other sites More sharing options...
Toasted Posted November 14, 2013 Share Posted November 14, 2013 Here's a section from the post. If you do have this MB / Case combo and you’re having some issues fitting it, please contact our Support or me, and we will provide you a detailed instruction on how to get your compatibility issue fixed. We do apologize for the inconvenience. Rest assured that, we will do our best to get this issue resolved as painless as possible. If you encounter the problem with the case/motherboard, contact Corsair and they will help you. If shipping the old case is required they may cover the shipping for you. @SimDuch Post your ticket # here. Link to comment Share on other sites More sharing options...
SimDuch Posted November 14, 2013 Share Posted November 14, 2013 Ticket number: #6247571 I had to pick a random case part as my problem was not listed ! Link to comment Share on other sites More sharing options...
SimDuch Posted November 15, 2013 Share Posted November 15, 2013 Anybody ? I still have no answer and its been at least 3 days ! thanks Link to comment Share on other sites More sharing options...
Toasted Posted November 16, 2013 Share Posted November 16, 2013 Unfortunately, Corsair is closed on the weekends. You will need to wait until Monday to get a reply. Link to comment Share on other sites More sharing options...
SimDuch Posted November 16, 2013 Share Posted November 16, 2013 I know, but my rma request was done like Thuesday ! cheers Link to comment Share on other sites More sharing options...
mintik Posted December 15, 2013 Share Posted December 15, 2013 Hello there, I have the exact same issues as the posts listed above. I made a ticket on the Corsair support site. Ticket number: #6315517 Kind regards, mintik Link to comment Share on other sites More sharing options...
SimDuch Posted December 19, 2013 Share Posted December 19, 2013 I hope we will have the revised version earlier next week... my buit is on hold because of that ! Link to comment Share on other sites More sharing options...
mintik Posted December 20, 2013 Share Posted December 20, 2013 I hope we will have the revised version earlier next week... my buit is on hold because of that ! I must disappoint you SimDuch, I'm afraid. I recently got a response on my ticket and they had this to say about it: "The Obsidian 750D uses built-in standoffs to support the motherboard, similar to how our 300R does. In the years we've shipping cases like this, we have yet to run into a compatibility issue, including the boards with backplates such as the Sabertooth series. However, the Maximus VI Formula motherboard changed the spacing around the motherboard mounts in the backplate to cause a physical incompatibility. As such, there are two options: remove the backplate completely, in which case the board will fit normally. Or to use a different case. Due to request, we will eventually be moving the 750D to use standard, non built-in standoffs. However, the change is months away as tooling takes significant time. We regret this incompatibility and are working to address it, but it is an unfortunate circumstance of two vendors both trying to create a new standard in their respective industries and the occasional hiccups that we run into when pushing the boundary of the current status quo. Thanks." Link to comment Share on other sites More sharing options...
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