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Ticket 6213578


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I submitted a ticket 7 days ago, and I don't know if you are waiting for me to ship failing units back, or you are shipping replacements first?


I added a comment to the ticket 4 days ago, but still there was no reply.


If I need to ship failing DRAM units back first, then can you tell me what the RMA address will be?


Ticket number is 6213578

DRAM is CMZ8GX3M2A1866C9 (DDR3 Vengeance)



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Hi wideboyyy,

If you did not ask for advanced replacements then yes they would need you to send in your modules first. Then they will send out the replacements.


If you did request advanced replacement modules and haven't received them yet, i would suggest calling in to CS and see if they can give you an update.

Here is the contact info.


The shipping address would be on the printable label they sent you in your confirmation email.

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