s1rrah Posted November 7, 2013 Share Posted November 7, 2013 Hi... I have a K95 that is about 4 months old; I bought it local to me in Houston at Fry's Electronics. Recently, the LED under the TAB key died. Of course, I would like to RMA the keyboard but I was wondering... My question is this: Can I still turn the K95 back over to Corsair and get a refund of the money instead of exchanging it for a new keyboard from Corsair? The reason I ask is that it would be much easier for me to simply go to Fry's and buy a new keyboard, instead of having Corsair ship me one; this option would work if I could still get a monetary refund from Corsair. Of course, I am not bound to this option, only curious. I will RMA for an exchange piece if this is the only option available but thought I would inquire here about the issue as I'm curious. Also, all I have is my original purchase receipt and not the box that the keyboard came in. This is okay, correct? I can still RMA with only the keyboard and the original purchase receipt, righ? Thanks for any assistance, .joel Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted November 7, 2013 Administrators Share Posted November 7, 2013 We would only be able to replace it. The receipt and keyboard are all you need, correct. Link to comment Share on other sites More sharing options...
s1rrah Posted November 7, 2013 Author Share Posted November 7, 2013 excellent. That's just fine. I've already started an RMA ticket but am waiting till Friday as that's when new stock is supposed to be in ... Best! .joel Link to comment Share on other sites More sharing options...
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