solofly Posted November 3, 2013 Share Posted November 3, 2013 My new RAM CMY16GX3M2A2133C11 fails Prime95. Bought it from newegg less than 30 days ago and not sure if I should RMA it to back to them or create RMA with Corsair. Link to comment Share on other sites More sharing options...
solofly Posted November 3, 2013 Author Share Posted November 3, 2013 Actually the whole program crashes... Link to comment Share on other sites More sharing options...
peanutz94 Posted November 3, 2013 Share Posted November 3, 2013 If it's less than 30 days old, yes it would be best to send them back to the Egg. If for some reason they can't or won't then RMA them back to Corsair. At what speed are you testing them? Are you sure it's the memory? Have you tested them with memtest yet? Link to comment Share on other sites More sharing options...
solofly Posted November 4, 2013 Author Share Posted November 4, 2013 Tasting them at rated speed. Yes I'm sure, before I changed them everything was stable. I can tell you I dropped the frequency down and tested with prime95 again and this time the whole system rebooted. I don't know what I'm gonna do now...(I hate waiting) Link to comment Share on other sites More sharing options...
solofly Posted November 4, 2013 Author Share Posted November 4, 2013 How do I go about express RMA? Link to comment Share on other sites More sharing options...
peanutz94 Posted November 4, 2013 Share Posted November 4, 2013 Just use the link on the left. There is an option in the form that will allow you to choose an advanced replacement. Or you can always call CS and they would be able to set you up with that as well. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Dustin Posted November 4, 2013 Corsair Employees Share Posted November 4, 2013 Is any other part of your system overclocked? Link to comment Share on other sites More sharing options...
solofly Posted November 4, 2013 Author Share Posted November 4, 2013 Yes my 3770K is overclocked to 4.4Ghz but nothing else. All the voltages are set to auto and I was running Vengeance 1600Mhz (4x4GB) before that with no issues whatsoever. The only thing I've done is change out the memory set all the parameters in the Bios according to the specs (XMP) and now my system is no longer stable which points to memory being bad/defective. I mean I've done this countless of times in the last 30 years so I hope I know what I'm doing.;) Link to comment Share on other sites More sharing options...
solofly Posted November 4, 2013 Author Share Posted November 4, 2013 I can't find the support phone number anywhere. The option for express replacement is grayed out so I can't choose it. Help pls... Link to comment Share on other sites More sharing options...
solofly Posted November 4, 2013 Author Share Posted November 4, 2013 Here's my ticket number 6226574. Link to comment Share on other sites More sharing options...
peanutz94 Posted November 4, 2013 Share Posted November 4, 2013 Solofly here is there contact info http://www.corsair.com/us/company/contact/ Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Dustin Posted November 5, 2013 Corsair Employees Share Posted November 5, 2013 PEBKAC. The reason the RAM is spitting out errors in P95 is because 2133MHz is above the i7-3770K's pay grade, especially when overclocked. Kill the overclock on the CPU and try P95 again, I'd be willing to bet it'll run stable. Link to comment Share on other sites More sharing options...
solofly Posted November 5, 2013 Author Share Posted November 5, 2013 I can tell you I'm testing another brand rated at the same speed and even though it isn't stable at 2133mhz at 1.5 volts it passes with flying colors at 2000mhz, 1.5v where as Vengeance Pro failed. I can't afford to drop my overclock as I need all the power I can get for the triple video card configuration I'm running. Thanks for all the help guys... Link to comment Share on other sites More sharing options...
solofly Posted November 6, 2013 Author Share Posted November 6, 2013 Ok forget what I've said in my previous post. This other brand failed as well so I guess it could be the chip. I went out and bought some Vengeance Pro 1866 C9 locally and this time it better work or else...;) Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Dustin Posted November 6, 2013 Corsair Employees Share Posted November 6, 2013 I didn't mean permanently kill the overclock. It's conceivably possible for you to get the chip stable with the high speed memory if you bump your Vcore a bit as well; this is at least true for Haswell. It's not that the 3770K CAN'T hit those high memory speeds, it's that it requires some massaging to get there. Link to comment Share on other sites More sharing options...
seanmcd Posted November 18, 2013 Share Posted November 18, 2013 I can tell you I'm testing another brand rated at the same speed and even though it isn't stable at 2133mhz at 1.5 volts it passes with flying colors at 2000mhz, 1.5v where as Vengeance Pro failed. I can't afford to drop my overclock as I need all the power I can get for the triple video card configuration I'm running. Thanks for all the help guys... The point is - while testing with Prime95 and getting failures, you absolutely HAVE to rule out the overclock if you think it's your ram's fault. Link to comment Share on other sites More sharing options...
wytnyt Posted November 19, 2013 Share Posted November 19, 2013 the 3770k is only assured error free at 1600 mhz anything higher and errors can occur Link to comment Share on other sites More sharing options...
Thewiruz Posted November 19, 2013 Share Posted November 19, 2013 Well sounds like a voltage issue maybe. Now i ahve only been trying with the X58 chipset but if it would be such a system i would try to increase the QPI/VTT and see whats happen. Also why didnt you buy 2000Mhz sticks ? If the sticks are rated to 1600MHz they will work at that speed, Everything above that speed is not an issue! Link to comment Share on other sites More sharing options...
solofly Posted November 20, 2013 Author Share Posted November 20, 2013 It's all fixed now guys. Had to increase CPU's main voltages which I didn't want to but at least it's all stable now. Since I'm here I'm gonna ask. I don't have any benchmark tools/progs installed (I don't have any time for that) but if you guys were to choose between 933MHz C9 1T and 1000MHz C9 2T timings and an additional 0.05 volts on top, which one would you choose? Thanks for helping me to decide... Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Dustin Posted November 20, 2013 Corsair Employees Share Posted November 20, 2013 I'd do 1000MHz C9 2T personally just because the number is rounder. That's about how relevant the difference is. Link to comment Share on other sites More sharing options...
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