David teladi Posted November 2, 2013 Share Posted November 2, 2013 First of all ..Hello! I just bought a Vengeance K95 and all the Media keys work (Stop/forward/Backward) except for the Volumewheel and the Play/Pause Buttom. Allready checked if the HID is enabled (it is) and allready restarted the PC.. Still.. .. Nothing! Software is up to date (1.0.0.7) Fw also ( 1.15 sw 1.3) :confused: edit\ post scriptum of course i tried different usb ports and all my drivers (mobo,chipset,etc.) are up to date Link to comment Share on other sites More sharing options...
Toasted Posted November 3, 2013 Share Posted November 3, 2013 Sounds like there might be a problem with the volume scroll, contact your seller and ask if they can replace the keyboard for you., If not, request an RMA to replace it via Corsair. Link to comment Share on other sites More sharing options...
David teladi Posted November 3, 2013 Author Share Posted November 3, 2013 So.. thats it.. ? This is my first Corsair product and now i get told it allready came damaged and now i should get another one ? Link to comment Share on other sites More sharing options...
Toasted Posted November 4, 2013 Share Posted November 4, 2013 What you can try is plug the keyboard into another computer and see if the volume scroll works fine. If it doesn't it may be a bad keyboard. Unfortunately, some products that leave the factory can be tested as in good working condition but you will never know if they will fail as it can fail at any time. Link to comment Share on other sites More sharing options...
David teladi Posted November 6, 2013 Author Share Posted November 6, 2013 I did sent it back .. so we´ll see.. Link to comment Share on other sites More sharing options...
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