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Corsair 500R issues


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Two issues:


1. One of the two front USB ports does not work.


2. 200 mm side fan cannot be screwed in securely without a banging sound. The fan seems to slide too much horizontally around the shaft it spins around and I have to leave it loosely screwed in or else the fan makes a racket.


I have already submitted a ticket through customer service (ticket #6206675) on 10/27 and I have not received a response. Tried customer service chat but no CS rep ever comes online.

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  • 2 weeks later...

Got a response to my ticket shortly after I posted here.


Received both the side fan and front panel replacement.


Both USB ports work now.


Side fan can be screwed in snugly and is very quiet.


Thanks for the response and for sending out the parts.

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