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To RMA or not to RMA


Twitch29479

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Hey guys. i bought a 750tx corsair psu not t long ago. When ever i play a game (particularly Garrys Mod) It will make this noise.

 

[ame]https://www.youtube.com/watch?v=pmmOJ7JFqIk[/ame]

 

It does get pretty annoying at times. It will do it to other games just not as much. Im guessing this is a coil whine as when the fan spins it pretty quite, and yes Im 100% sure its the psu. I am still within the warranty and have the option to rma it. The problem is a lot of people say that the replacement makes no difference. Does anyone think its worth the rma? Will the coil whine get worse? TIA

 

- Twitch

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Twitch, yes there have been a few users that have RMA'd their PSU's and had the same issue with a new one. Those chances are extremely low. Really 99% of the time the replacement works just fine. I would go ahead and have it replaced.

 

Just use the link on the left to get started.

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Thank you so much for replying. Yea I think I might, my pc shut off randomly just a couple minutes ago. 0.0 (maybe its the psu? I dont know but it could be the reason) If you could help me out with just one more thing, if I were to rma it what would shipping cost be and how long would this whole process take?
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I couldn't give you any idea of what shipping would cost you. It all depends on weight of the package and how far it has to travel

 

Generally the whole process takes between 7-10 buisness days, and advanced replacements are available if you ask and have a valid credit card.

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  • 2 weeks later...

On the ticket it stated the my psu has arrived at Corsair's facility. They told me I was to expect an email conformation on it being received/shipping out.

Can anyone tell me when I will be getting a replacement? It has been almost 1 week since Corsair has received my faulty psu.

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I ended up updating the ticket. Somebody did reply saying that he would contact the shipping department. Still no response as far as shipping the replacement.This has been a couple of days ago before the weekend. I am getting kind of frustrated now. It has been almost a month since I have had my main build up and running. :/
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  • 2 weeks later...

ugh! I received the replacement today. It was a tx750. two things to point out here.

 

1) They promised me and told me themselves (I even asked to make sure) they would send me an hx750. Which very generous but they failed to live up to their promise.

 

2) They sent me a TX750, I had the TX750M

 

I ended up calling and cs said they would be shipping the hx today. Even though Corsair fixed the problem, thats 3 more days of down time. I have been down my main rig for a month. Lets just hope the HX has no issues :(

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