Tesla121 Posted October 28, 2013 Share Posted October 28, 2013 Hello, I purchased my V2000s march of this year and they have performed extremely well with moderate use until now. I have recently encountered a problem with the Micro USB charging method. The LED indicator for charging will not come one and the headset will not charge unless the USB is held consistently with a hand, defeating the point of a wireless headset. I have tries two different PCs and two additional micro USB cords in addition to the standard one shipped with the product? Any suggestions on what I could do or the possibility of a return? Help is very much appreciated. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted October 28, 2013 Administrators Share Posted October 28, 2013 Please fill out an RMA request: http://corsair.force.com/ Link to comment Share on other sites More sharing options...
Tesla121 Posted October 28, 2013 Author Share Posted October 28, 2013 I have just filled out an RMA, thank you for the quick response. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted October 28, 2013 Administrators Share Posted October 28, 2013 You're welcome. Link to comment Share on other sites More sharing options...
Tesla121 Posted October 28, 2013 Author Share Posted October 28, 2013 Hello, wondering how much time on average an RMA takes to get a response, just wondering around when I should check it for an update. Thanks Link to comment Share on other sites More sharing options...
Toasted Posted October 29, 2013 Share Posted October 29, 2013 It normally takes about 1-2 business days to get a response. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 5, 2013 Corsair Employees Share Posted November 5, 2013 Hello, wondering how much time on average an RMA takes to get a response, just wondering around when I should check it for an update. Thanks What is your RMA number? Link to comment Share on other sites More sharing options...
Tesla121 Posted November 10, 2013 Author Share Posted November 10, 2013 Hello, my RMA number is 6207064. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.