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H100i Pump Grinding/Low RPM


Nitemare3219

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I'm not sure if this is relevant to the stickied thread or not about this, and I'd figured it'd have been resolved with the H100i units. I purchased this unit about 3 weeks ago from Microcenter, so I'm not sure how long it was sitting on the shelf. Lot code is 13199434.

 

Basically, at boot (usually cold boots) the pump will make a loud grinding noise (not the fans) and it gets worse as the RPM drops from 600 to 500. Once it gets there, it bumps up to 2200~ and is fine.

 

My PSU is an Antec CP-850 with 12.288v on the rails. I do recall seeing it even hit 12.312v at times, usually around boot is when it fluctuated if I remember correct. Anyway, this is probably why it's happening. The pump has never done this once the unit is at normal operation.

 

My question is, would it be a good idea to proceed with an RMA? Or is it likely this is just going to happen again... because I thought this issue was fixed and would hate to mess with it if the same result will occur. I submitted a ticket, but they just gave me a really generic answer. The noise doesn't bother me so much as it worries me something may go wrong later.

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My PSU is an Antec CP-850 with 12.288v on the rails. I do recall seeing it even hit 12.312v at times, usually around boot is when it fluctuated if I remember correct. Anyway, this is probably why it's happening. The pump has never done this once the unit is at normal operation.

 

I don't believe this has anything to do with your PSU. There have been afew reports of the low RMS at boot issue.

But to answer you question , yes you can RMA it. The link is on the left.

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Bought a new case and PSU. Still getting the issue, but not as bad... looks like I probably will RMA it. Also discovered that only the right side of the cooler was touching the CPU due to having an ASUS Z87 board. Added rubber o-rings onto the backplate studs and it fits snug now, but temps surprisingly haven't improved. I did notice that the water temperature gets significantly higher now though.
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