theflyingdove Posted October 24, 2013 Share Posted October 24, 2013 I opened a support case online requesting for a FRONT I/O replacement, it's 6197711, no reply yet from corsair. Help me!! Thanks. Link to comment Share on other sites More sharing options...
Synthohol Posted October 24, 2013 Share Posted October 24, 2013 you can check your spam folder, also when did you apply for RMA? Link to comment Share on other sites More sharing options...
theflyingdove Posted October 24, 2013 Author Share Posted October 24, 2013 you can check your spam folder, also when did you apply for RMA? I received this email: "Thank you for contacting Corsair. Corsair has received your accessory product request. Your request will be reviewed by a Customer Service specialist within 1 business day. Please do not reply to this email. If you have any further questions or concerns, please update your ticket by logging in to http://corsair.secure.force.com, click Tickets, click the Ticket number referenced in this email, and click Add Comment. Thank you for choosing Corsair." But four days have passed and I have no more answers. Link to comment Share on other sites More sharing options...
Synthohol Posted October 24, 2013 Share Posted October 24, 2013 you can call them toll free in 3 hours and see if you could move things along? http://www.corsair.com/us/company/contact/ Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Shaman Posted October 24, 2013 Corsair Employees Share Posted October 24, 2013 We're sorry for the delay. Your ticket is now processed. Please login back through the customer portal, and check your ticket for an update. Link to comment Share on other sites More sharing options...
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