Bjorne Posted October 24, 2013 Share Posted October 24, 2013 The headset worked fine for months until today when I was going to charge it and the micro USB connector wouldn't go all the way in and would not charge the headphones (charging light did not go on). Looking inside the micro USB port I found that a metal pin had loosened, sitting at about half the length of the other pins and facing diagonally. (I think this is not how it's supposed to be, but I can't be sure as I have never really looked inside the port before.) Pic (metal on the right), pic2 (metal on the bottom) Any ideas? Link to comment Share on other sites More sharing options...
Synthohol Posted October 24, 2013 Share Posted October 24, 2013 looks like the port suffered some physical damage. you can apply for an RMA making note of this thread for picture reference. once you get a case/rma# please post it here. you can also call them toll free http://www.corsair.com/us/company/contact/ good luck! Link to comment Share on other sites More sharing options...
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