IslandStyls Posted October 7, 2013 Share Posted October 7, 2013 Sorry to bump, but I'm having this very same problem. I just submitted a support ticket. But I thought I'd ask, is there no solution to this problem other than RMA'ing? Link to comment Share on other sites More sharing options...
IslandStyls Posted October 9, 2013 Author Share Posted October 9, 2013 Wow, just came back to say that still with no reply from Corsair customer service, this scroll wheel on my M3 is literally so buggy that I cannot zoom all the way in to Google streetview... I hope someone addresses my ticket in support soon here. Link to comment Share on other sites More sharing options...
Toasted Posted October 10, 2013 Share Posted October 10, 2013 Post your ticket # here for Corsair staff. Link to comment Share on other sites More sharing options...
IslandStyls Posted October 16, 2013 Author Share Posted October 16, 2013 My ticket # is 6177470. Link to comment Share on other sites More sharing options...
IslandStyls Posted October 18, 2013 Author Share Posted October 18, 2013 Seriously is this Customer Service some kind of joke? The "Live chat" doesn't connect. I haven't gotten a response from "Corsair Force" for 2 weeks. And here I am going to every length on the forums for my case and STILL not ONE RESPONSE from ANYONE from Corsair. I'm becoming ever more displeased. And my $70 M3 Raptor gaming mouse is ****ED. The scroll wheel is useless. This is despicable customer service in anyone's book and I did NOT expect this from a company whom I held in quite high regard before this instance. Link to comment Share on other sites More sharing options...
IslandStyls Posted October 22, 2013 Author Share Posted October 22, 2013 Bump for justice. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted October 23, 2013 Administrators Share Posted October 23, 2013 I'll ask for it to be responded to today. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 23, 2013 Corsair Employees Share Posted October 23, 2013 Hello IslandStyls, Your RMA has been approved. Please check your email for further instructions Link to comment Share on other sites More sharing options...
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