FatPiNi Posted October 21, 2013 Share Posted October 21, 2013 Hi all! I'm Ignazio. Today i'm turned on my PC and after some seconds ( just when Windows started ) i've heard a strange noise, suddenly all my desk started to oscillate. Kinda strange i told my self, so i went to investigate why all this happened. After a while i saw a blade of one of my two AF140 broken. The two fan are mounted on the top of my Corsair Carbide 500r White Ed. with the bundle (case bundle) screw. I bought the two fan on late august and it's really strange the way it broken, it seem like a failure of the plastic because it's broken at the very start of the blade. I'll post some pic to better explain myself (English is not my first language, I'm Italian) http://i.imgur.com/DRAjSval.jpg http://i.imgur.com/HoZGdw0l.jpg http://i.imgur.com/IrskOijl.jpg Should i be eligible for a RMA request? I think I should be eligible because my fans have just two months of life. Regards Ignazio Link to comment Share on other sites More sharing options...
peanutz94 Posted October 21, 2013 Share Posted October 21, 2013 Should i be eligible for a RMA request? I think I should be eligible because my fans have just two months of life. Sure can! They have a two year warranty. Just use the link on the left to request a replacement. Link to comment Share on other sites More sharing options...
FatPiNi Posted October 21, 2013 Author Share Posted October 21, 2013 Thanks peanutz, i've send a ticket. I hope i don't have to send the fan back because it will cost me more than the fan itself :) let's see i will update the thread once i've got news :) Ciao! Ignazio Link to comment Share on other sites More sharing options...
FatPiNi Posted October 24, 2013 Author Share Posted October 24, 2013 3 days now, no answer yet. That's sad :( For reference this is my ticket n. 6197726 Link to comment Share on other sites More sharing options...
wytnyt Posted October 24, 2013 Share Posted October 24, 2013 3 days now, no answer yet. That's sad :( For reference this is my ticket n. 6197726 your rma is handled in the order received so they may be busy but you can check online and find out regarding the status or you can call them and find out.also did you check your spam folder as they have been known to their emails put there Link to comment Share on other sites More sharing options...
FatPiNi Posted October 25, 2013 Author Share Posted October 25, 2013 your rma is handled in the order received so they may be busy but you can check online and find out regarding the status or you can call them and find out.also did you check your spam folder as they have been known to their emails put there Thanks for the answer fisrt of all. I always check the spam folder because i had already had this kind of problem ("hey, no email yet!?!" "Check spam and talk again!!" :) ). Still nothing yet, also i check the online status in the RMA request. i have added comment and picture, also a reference to my OP with the post ID. Let's wait a little bit more. Link to comment Share on other sites More sharing options...
peanutz94 Posted October 25, 2013 Share Posted October 25, 2013 FatPiNi, let me see if I can draw some attention to this for you. Give me just a little time please. Link to comment Share on other sites More sharing options...
FatPiNi Posted October 28, 2013 Author Share Posted October 28, 2013 RMA Accepted and the replacement should be on my way. Thanks a lot to Corsair support and to Peanutz94! I will update the thread once the new fan will be on my own hands! Again, Thanks. Ciao! Ignazio Link to comment Share on other sites More sharing options...
FatPiNi Posted October 31, 2013 Author Share Posted October 31, 2013 Replacing fan arrived this morning! All good! Tonight I will replace it. Thanks to Corsair for the great support! That's one of the reason why I buy your products, the other, and most important one, is the quality! Thanks. Ciao! Ignazio Link to comment Share on other sites More sharing options...
RGT19 Posted November 1, 2013 Share Posted November 1, 2013 I had the same issue. I requested RMA too. One blade broken. Ticket: 6217606 http://oi43.tinypic.com/qs4d8o.jpg Link to comment Share on other sites More sharing options...
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