Foereaper Posted October 20, 2013 Share Posted October 20, 2013 Hello there! Earlier today I noticed some random cracks starting to appear on my Vengeance 2000. I will add some pictures of it below. That being said, for days now I keep getting an error when going to the main page to apply for an RMA, is there any way any of you could help me out with this? I have treated my headset with the utmost love and care, I wouldn't spend the money I did on such an expensive headset just to throw it around, so I'm slightly surprised to see them starting to break like this. As far as I'm aware there's a 2 year warranty, correct? Pictures follow: http://i.imgur.com/JCZxXYe.jpg Right side: The crack isn't very visible unless you zoom in. http://i.imgur.com/LCbZaR3.jpg Left side: Pretty big crack there. As a side note, I have also had some issues with my headset not wanting to turn on and just steadily blinking orange. Figured out from a previous thread here that I had to let the battery completely drain, however it's happened several times so far. Not the biggest issue as it's something I've been able to live with, just figured I'd add as much info as possible :) Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted October 20, 2013 Administrators Share Posted October 20, 2013 What error are you getting when you go to http://corsair.force.com to create a support account? Link to comment Share on other sites More sharing options...
Foereaper Posted October 20, 2013 Author Share Posted October 20, 2013 It is now working again, I will create a ticket asap :) That being said, I read through the forum related to several people having similar cracking issues, should I post my ticket number as well as they were told to in the other threads? Edit: To speed things up I'll just toss it in here, ticket #6196911 Link to comment Share on other sites More sharing options...
Foereaper Posted October 22, 2013 Author Share Posted October 22, 2013 Also, would it be possible, if RMA is accepted, to have the 2100 returned instead? Not too keen on having another pair of 2k break within a short amount of time again, like what happened to several people in other threads already. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted October 22, 2013 Administrators Share Posted October 22, 2013 It would be replaced with the same model, not the 2100. The replacement shouldn't have any issues, as it was fixed a while ago. Link to comment Share on other sites More sharing options...
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