piethief100 Posted October 19, 2013 Share Posted October 19, 2013 I'm sorry, but I expect much better from an enthusiast company. Windows 8.1 is not new, it has been available for months now, partly so that companies, such as yours, are able to update their software in time for the public release. Yes, it has been changing in this time, but surely you could have prepared the ground? Corsair is the sole reason I cannot now upgrade without significant hassle working around the issue. As I wrote above, I expect much more from a company that deals with enthusiast PC builders. Driver and software support is something I keenly consider when buying new products. Given a choice between AMD and Nvidia, I choose Nvidia. Asus when I choose between Creative and Asus. The amount of time it will take you to get this ready means I will almost certainly be looking towards your rivals when the time comes to change my cooling solution. Link to comment Share on other sites More sharing options...
wytnyt Posted October 19, 2013 Share Posted October 19, 2013 I'm sorry, but I expect much better from an enthusiast company. Windows 8.1 is not new, it has been available for months now, partly so that companies, such as yours, are able to update their software in time for the public release. Yes, it has been changing in this time, but surely you could have prepared the ground? Corsair is the sole reason I cannot now upgrade without significant hassle working around the issue. As I wrote above, I expect much more from a company that deals with enthusiast PC builders. Driver and software support is something I keenly consider when buying new products. Given a choice between AMD and Nvidia, I choose Nvidia. Asus when I choose between Creative and Asus. The amount of time it will take you to get this ready means I will almost certainly be looking towards your rivals when the time comes to change my cooling solution. there are others product options available but none that does what Corsairs does,and no 8.1 has not been available for months one pertinent question to ponder: even microsoft admits win 8 is messed up hense the free upgrade if microsoft cant get their act together,with win8 and now a 8.1 which is nothing more than saying''oops,win8 is messed up so heres 8.1,then how can one honestly expect corsair to fix things? Link to comment Share on other sites More sharing options...
piethief100 Posted October 19, 2013 Author Share Posted October 19, 2013 and no 8.1 has not been available for months 8.1 was first released to the public on June 26. I'm assuming that it was available in the industry before this. I'm not going to answer your points on other products "not doing what Corsairs does" or that "win 8 is messed up" because they're both personal opinions to which you're entitled, but that I happen to disagree with. I wrote a personal opinion on my feelings when I heard I would have to wait 4-6 weeks for a Corsair update. Of course, you're welcome to disagree. I would point out that the issue of incompatibility with 8.1 has been raised on the forums for some time now. It was a situation I was willing to accept in 8.1's beta period. In my opinion now 8.1 has hit public, the situation is no longer acceptable. I paid a premium for a high end product, and I didn't expect this level of service when I did. Complaining is not something I take lightly, but I wrote an honest personal opinion of my reaction to the announcement of the developer. Link to comment Share on other sites More sharing options...
wytnyt Posted October 19, 2013 Share Posted October 19, 2013 post a link on the june release date as i find no mention of it anywhere. much of what i said honestly isnt a personal opinion but just the way it is,but of course anything can be scrutinized Link to comment Share on other sites More sharing options...
piethief100 Posted October 19, 2013 Author Share Posted October 19, 2013 post a link on the june release date as i find no mention of it anywhere. much of what i said honestly isnt a personal opinion but just the way it is,but of course anything can be scrutinized Source 1 Source 2 This 8.1 thread also started on 27/6. Link to comment Share on other sites More sharing options...
wytnyt Posted October 19, 2013 Share Posted October 19, 2013 Source 1 Source 2 This 8.1 thread also started on 27/6. as i thought,its a PREVIEW release which is a taste of something YET to come it isnt an official software release so its absurd to expect a company to dedicate resources on a undeveloped product. this is akin to microsoft projecting a preview of an expected release in 2025 of what they promise to have available and expect corsair to begin working on it today the 8.1 thread you posted is yet another example of mis-information and error Link to comment Share on other sites More sharing options...
piethief100 Posted October 19, 2013 Author Share Posted October 19, 2013 as i thought,its a PREVIEW release which is a taste of something YET to come it isnt an official software release so its absurd to expect a company to dedicate resources on a undeveloped product. this is akin to microsoft projecting a preview of an expected release in 2025 of what they promise to have available and expect corsair to begin working on it today the 8.1 thread you posted is yet another example of mis-information and error Urgh, this is the reason I dislike forums. Why on earth have you taken it upon yourself to become a self-appointed Corsair rep? Yes it's a preview release, as you'll actually find I alluded to earlier. Congratulations. But please ask yourself, why was 8.1 made available so early? Partly so that Msoft can iron out bugs and also, as the MSDN releases show, so that companies can prepare and update their software in preparation for full release. Your assertion that it is "absurd" that a company devote resources to an undeveloped project will I'm sure come as a surprise to MSI, Nvidia, Intel and Creative who took the opportunity the preview provided to update their software (and they're only the ones I have personal experience of). Now the reason I started the post with an "urgh" was mainly in relation to: "this is akin to microsoft projecting a preview of an expected release in 2025 of what they promise to have available and expect corsair to begin working on it today" No. No, it really isn't akin to that at all. To be honest, your example is so utterly bizarre and seemingly unrelated to my post, that I am at a loss how to respond! All you've done is stretch the time line, and ask me whether I expect Corsair to code a decade in advance. I really struggle to comprehend the relevance. If it takes 4-6 weeks to update Corsair Link, should they not have taken the opportunity of the 8.1 beta, or preview, to do that? I didn't even ask that they have something ready during the preview, but instead, that they started development in time for a software update at the time of 8.1 going live. Now just stop! I don't wish to trade opinions. I wished to display my own personal dissatisfaction with Corsair's support. If you are unable to allow somebody to hold a different opinion to your own, I would request you to grow up. And with that, I'll leave you to your forum Link to comment Share on other sites More sharing options...
wytnyt Posted October 19, 2013 Share Posted October 19, 2013 no where in your initial post did you mention talking about it being a ''preview'',so ill assume i missed it please direct me where this was mentioned Link to comment Share on other sites More sharing options...
GTXJackBauer Posted October 20, 2013 Share Posted October 20, 2013 its absurd to expect a company to dedicate resources on a undeveloped product. Kind of like what's been happening the last couple of years with Corsair Link? How ironic. Urgh, this is the reason I dislike forums. Why on earth have you taken it upon yourself to become a self-appointed Corsair rep? To be honest, your example is so utterly bizarre and seemingly unrelated to my post, that I am at a loss how to respond! Now just stop! I don't wish to trade opinions. I wished to display my own personal dissatisfaction with Corsair's support. If you are unable to allow somebody to hold a different opinion to your own, I would request you to grow up. And with that, I'll leave you to your forum You have every right peitheif. Don't listen to his trolling fanboy comments as he goes around this forum daily and blames users for their mistake on a botched product. He gives excuses most of the time. Anyhow, I am still waiting 2+ years for a $150+ fan controller (Bought it on release) to perform as advertised. Link to comment Share on other sites More sharing options...
wytnyt Posted October 20, 2013 Share Posted October 20, 2013 You have every right peitheif. Don't listen to his trolling fanboy comments as he goes around this forum daily and blames users for their mistake on a botched product. He gives excuses most of the time. Anyhow, I am still waiting 2+ years for a $150+ fan controller (Bought it on release) to perform as advertised. thx for the kind words ,im always up for compliments. theres no shame for some to use proven,low maintenance,easy to use products like air;): Link to comment Share on other sites More sharing options...
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