Ticket #6110249

[w4rtheater]

Hi.

 

The tracking code informs that my mouse was delivered on October 10, today is October 16 and i haven´t get any fade back from Corsair.

 

Anyone can help me?

[Technobeard]

It looks like your ticket has already been responded to.

[w4rtheater]

Hi Technobeard.

 

I'm sorry for the inconvenience an thanks for the help.

 

Have a nice day.

 

:)

[w4rtheater]

Hi guys.

 

Looking the tracking code that you send me i see this:

 

"Sao Paulo, Brazil 26/10/2013

 

4:09 P.M. The value is missing on the invoice and is required for clearance. / UPS will contact the sender and/or receiver regarding the status or disposition of this package."

 

What it means? I don´t will receive my Corsair RMA product?

 

Thanks.

[w4rtheater]

Hi Guys.

 

This is the last progress update:

 

Sao Paulo, Brazil

26/10/2013 4:09 P.M. The value is missing on the invoice and is required for clearance. / UPS will contact the sender and/or receiver regarding the status or disposition of this package.

 

Miami, FL, United States

27/10/2013 7:26 A.M. Departure Scan

 

Sao Paulo, Brazil 27/10/2013

10:27 P.M. Import Scan

27/10/2013 4:25 P.M. Arrival Scan

27/10/2013 4:01 P.M. A valid tax identification number or deferment number is required for clearance.

 

Someone can tell me what it means?

 

Thanks a lot.

 

C ya.

[Technobeard]

Looking at the latest information I think it's passed customs. If you have any further questions on it, please respond back to your ticket.