Ordering a RM550 from Corsair webstore

[LongRoadHome]

Or rather I did order a RM550 PSU from the Corsair webstore (http://www.corsair.com/us/power-supply-units/rm-series-power-supply-units/rm-series-rm550-80-plus-gold-certified-power-supply.html).

 

I know some of the other wattaged units are back ordered but the page for the RM550 plainly states that units for the RM550 are available but it's been over a week now and no shipment. I've tried going through the customer service email but but three days have have passed and I've not gotten a reply (and yes I did check my spam box). I couldn't even select the correct family of PSU's because the RM series hasn't even added to the list of options they make you pick when setting up a ticket.

 

Needless to say this is all very frustrating. I've got everything except for the PSU for my build just sitting around waiting.

 

So I guess my questions are: 1) Are units actually available or is it going to be a month before it ships? and 2) Can I just cancel the order and try something else out? The website and customer service site do not make that kind of information or access easy.

 

Any information would be appreciated.

Thanks

[peanutz94]

I'm sorry , but these are all questions that would need to be answered by CS. There is no access to that system here in tech support.

 

If you can call the toll free number when they open and they would be able to give you an update on the spot.