TriNeaX Posted October 3, 2013 Share Posted October 3, 2013 So, after browsing several forums and not coming up with anything I thought it was time to ask here. About a week ago my F1, F3 and Return button were no longer lighting up. I tried plugging it into my laptop, my other desktop PC, different USB's, changing the switch from BIOS to 1 and so forth, and nothing has worked. I now have 36 buttons that no longer light up / are dimly lit. Link to imgur album with some photos of the keyboard w/ backlight: http://imgur.com/a/lBJG2/all Link to comment Share on other sites More sharing options...
Toasted Posted October 4, 2013 Share Posted October 4, 2013 Request an RMA to replace the keyboard. Link to comment Share on other sites More sharing options...
TriNeaX Posted October 7, 2013 Author Share Posted October 7, 2013 but.. no backup keyboard ._. Guess I'll have too.. Figured it was worth a shot checking if there was some software malfunction or what not Link to comment Share on other sites More sharing options...
Toasted Posted October 7, 2013 Share Posted October 7, 2013 You can request an advanced RMA (Submit an RMA first) by calling customer service via phone if you do not have a backup keyboard. An advanced RMA will require a valid CC. You can call them using Skype by calling their toll-free number. Link to comment Share on other sites More sharing options...
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