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I have to keep recipts before I can get my H100i issue addressed?


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I've worked at computer stores and RMA'd things in the past. This is a good faith issue. If they require me to do all the leg work for them to stand behind their product, then it is not a product I want. Plane and simple. Address my issue, but don't put the burden of solving the issue on my end when you state you need to replace your hardware. Also, why do you show you offer ONLINE chat support when it is NEVER ONLINE?!?! false advertising at the very least... Oh how the mighty have fallen....

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I don't understand the issue. just about every store or company that I know of has needed a receipt for proof of purchase since warranties are non transferable and they also want to be sure it's within the warranty period.

Also, why do you show you offer ONLINE chat support when it is NEVER ONLINE?!?! false advertising at the very least... Oh how the mighty have fallen....

This is something that they have just started and it hasn't been fully implemented yet. Give em break.

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