Rufy87 Posted September 27, 2013 Share Posted September 27, 2013 Hi ,i have received my confirm on my rma request for my vengeance 1500 and i have send them the day after to The Netherlands. now its 10 days that im waithing and on the ticket the status is processing. i live in italy and send my vengeance with the express expedition and i wanna know if is arrived or not and how much time i have to wait for them to send me the new pair , my RMA number is 6113715 thanks Link to comment Share on other sites More sharing options...
Rufy87 Posted September 28, 2013 Author Share Posted September 28, 2013 plase aswer me xd Link to comment Share on other sites More sharing options...
Toasted Posted September 28, 2013 Share Posted September 28, 2013 It's best to call customer service via phone to ask whats happening. You can call them using Skype by calling their toll-free number on their website. Note: Corsair are closed on the weekends, so you will have to wait until Monday (San Francisco time) to call. Link to comment Share on other sites More sharing options...
Rufy87 Posted September 28, 2013 Author Share Posted September 28, 2013 i dont speak english very well at voice so i wanna know by email or in this post whats happen xd Link to comment Share on other sites More sharing options...
Rufy87 Posted September 28, 2013 Author Share Posted September 28, 2013 i really have to wait monday to know if my package is arrived and when my rma unit will be send ? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted September 28, 2013 Administrators Share Posted September 28, 2013 In the future, please ask for a status update directly through the ticket. When an RMA is in process, this means that it has arrived and is going through the RMA inspection / replacement process. It should ship out to you early next week. Link to comment Share on other sites More sharing options...
Rufy87 Posted September 29, 2013 Author Share Posted September 29, 2013 thanks a lot , i didn't see where i can ask for status update xd Link to comment Share on other sites More sharing options...
Rufy87 Posted October 2, 2013 Author Share Posted October 2, 2013 they have arrive xd thanks Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted October 2, 2013 Administrators Share Posted October 2, 2013 You're welcome. Link to comment Share on other sites More sharing options...
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