rambaldi Posted September 21, 2013 Share Posted September 21, 2013 Hi,My PSU (RMA #6106866) got approved for replacement on 9th Sept.I've received confirmation that my PSU (AX850) has reached the RMA dept. on 13th Sept.I've sent a comment to the ticket (#6106866) on the 16th with no reply as yet (its been 5 working days till now).Can someone give me an update please?Thank You Link to comment Share on other sites More sharing options...
Synthohol Posted September 21, 2013 Share Posted September 21, 2013 you may not get an answer until Monday as the offices are closed. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted September 21, 2013 Administrators Share Posted September 21, 2013 It's an automatic RMA, so no one would see the comments. I've asked for it to be forwarded it to customer service and they'll get you a status update. Link to comment Share on other sites More sharing options...
rambaldi Posted September 22, 2013 Author Share Posted September 22, 2013 It's an automatic RMA, so no one would see the comments. I've asked for it to be forwarded it to customer service and they'll get you a status update. thanks for your help, look forwad to getting some updates & progress on my case .... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 24, 2013 Corsair Employees Share Posted September 24, 2013 Looks like our customer service replied to you on the 23rd and the replacement will ship out shortly. Link to comment Share on other sites More sharing options...
rambaldi Posted September 26, 2013 Author Share Posted September 26, 2013 Looks like our customer service replied to you on the 23rd and the replacement will ship out shortly. Hi, Thanks for your reply, I need a ship-to tracking information, then I am able to track the package you send out, I really really need my PSU back ASAP...even my pc is dead more than half month... Could you pls let me know the ship-to tracking info ? Thank you. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 26, 2013 Corsair Employees Share Posted September 26, 2013 It would be best for you to call our customer service by phone and get that information. The number is listed under http://www.corsair.com/us/company/contact/ and you can call the toll free number using an VOIP Application like SKYPE for free if you are out side the USA Link to comment Share on other sites More sharing options...
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