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help with corsair raptor h5


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hi i have a corsair raptor h5 and i try installing it and once the teal screen goes away it says [installation failed. Please disconnect the RAPTOR-GAMING H5 5.1 USB device, restart your computer, and try again]. i hav windows 8 and it wont start without me doing a compatibility troubleshoot. and selecting windows xp service pack 3. please help
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