Hawkeye1 Posted September 14, 2013 Share Posted September 14, 2013 My SECOND pair of V2000s has just developed a crack in one of the arms. The last one (RMA# 5624620) I had replaced in February due to cracking of both arms in the same place many people had theirs crack. I had to pay return shipping to ship a faulty product back to them in order to receive another pair of the same product that just cracked. This is all due to typical, normal use. I've never dropped, thrown, or put either pair under abnormal stress at any time. How Corsair thinks the plastic they had the arms built from was going to hold up over time is beyond me. Or perhaps they don't care and just wanted to push something out the door to get money. Again, this is the second pair that has cracked under normal, typical use. I was assured last time that the ones that cracked were a bad batch and this would not happen again. I will not pay again to have these replaced, unless I'm paying to replace them with a new headset from a competitor. If Corsair wants my consideration for the purchase of any new products in the future, they'll replace these at no cost to me. I will not give them my CC info so they can put a hold on the money I do not reserve for RMA's. Let me make this clear to Corsair, since they don't seem to get it: I purchase quality products once, and only once, with the intent on getting good use out of them for years. I do not purchase anything that I suspect will only be good for a short time or is disposable. So far, of the Corsair products I've purchased (V2000 headset, TX750 V2 power supply, Corsair Link, Corsair H100, Corsair SP120 "high performance" fans) I've only had 2 products that weren't unsatisfactory or didn't need replacement (yet; the power supply and the H100). Everything else has been utterly useless and not as described (Link; went back to using Asus Suite), broken due to poor manufacturing specifications (V2000, two of them now), or not worth the money (SP120s; way too noisy, replaced with Noctua 120s). Corsair, I'm going to attempt at another RMA. If my experience is not exceptional and my headset not replaced no cost to me, I will let them break and take my business elsewhere for all future purchases of any hardware. And yes, I had my eye on a few Corsair products for future modifications/upgrades to my system, the first being the Air 540. I also was investigating some Corsair PSUs and weighing them against competitors products. Don't make me walk away from your products forever. Edit: New ticket number is 6114293. Link to comment Share on other sites More sharing options...
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