killuchen Posted September 9, 2013 Share Posted September 9, 2013 I have everything for my build ready to go and I need this cable. I made a ticket. Someone from Corsair please help! Ticket 6102745 Link to comment Share on other sites More sharing options...
SpDFrek Posted September 9, 2013 Share Posted September 9, 2013 I have everything for my build ready to go and I need this cable. I made a ticket. Someone from Corsair please help! Ticket 6102745 What MB do you have that the front panel cables are not reaching? Generally it is Z68 boards for the I/O or the odd Gigabyte board for the USB 3.0 cables. Link to comment Share on other sites More sharing options...
killuchen Posted September 9, 2013 Author Share Posted September 9, 2013 Evga x79 Dark Link to comment Share on other sites More sharing options...
nsavop Posted September 11, 2013 Share Posted September 11, 2013 I have everything for my build ready to go and I need this cable. I made a ticket. Someone from Corsair please help! Ticket 6102745 From my experience over the past several months, I've submitted three or four tickets to Corsair and not one of them has ever been answered :brick: so it's no surprise ticket 6103700 which is in referance to air 540 cables is being ignored as well. The only place I see customers tickets being answered is in the Corsair Air 540 cables to short thread and even that has seen no response in a few days. Ive never experienced customer service this bad ever. Link to comment Share on other sites More sharing options...
wytnyt Posted September 11, 2013 Share Posted September 11, 2013 From my experience over the past several months, I've submitted three or four tickets to Corsair and not one of them has ever been answered :brick: so it's no surprise ticket 6103700 which is in referance to air 540 cables is being ignored as well. The only place I see customers tickets being answered is in the Corsair Air 540 cables to short thread and even that has seen no response in a few days. Ive never experienced customer service this bad ever. actually the forum is designed to address issues related to problems with their products and not the processing of rma's which is a whole different dept. of corsair but the mods when time permits will address rma's as well and relay questions to its respective dept. of course tho when time is an issue,its obviously quicker to simply use the phone and call them... Link to comment Share on other sites More sharing options...
peanutz94 Posted September 11, 2013 Share Posted September 11, 2013 From my experience over the past several months, I've submitted three or four tickets to Corsair and not one of them has ever been answered so it's no surprise ticket 6103700 which is in referance to air 540 cables is being ignored as well. Chances are they are out of stock on them . I know right now parts for that case may be hard to get for the first few weeks or so. Most of what they will get in will go to RMA's as soon as they get them in. As Wytnyt suggested calling them would be the best option if you can. They would be able to take care of you on the spot, or at least give you an update. Link to comment Share on other sites More sharing options...
wytnyt Posted September 11, 2013 Share Posted September 11, 2013 the more i hear and see the air 540 the more i want one,,i was looking for a case like this when i started my first overhaul,but its hard to justify building yet another but santa is coming soon,so time to start leaning on my kids...;): Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 11, 2013 Corsair Employees Share Posted September 11, 2013 Ticket no. 6102745 has been updated. I'm sorry for the delay in response. Link to comment Share on other sites More sharing options...
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