GadgetLife Posted September 5, 2013 Share Posted September 5, 2013 I decided to do a little system updating in hopes of keeping things cooler; I replaced my old faithful aftermarket HSF unit with an H100i, which also resulted in me replacing my top exhaust fans on my 800D so I'd have room to fit the radiator. Installation was not as easy as I'd expected (my fault, not Corsair's; I'm a new leg amputee and lots of things aren't as easy as I expect anymore) and idle temps aren't as low as with my old HSF (34-36C now vs 30-32C then) but MAN OH MAN are load temps cooler! Borderlands 2 would put my system at around 60-62C in the heat of battle; it didn't even crack 50C last night. I'll take it! But I'm rambling, on to the point of the thread title. One thing that struck me off guard was the fan noise. I'm not talking air turbulence through the radiator fins; the fans themselves are putting out a very weird hum that reminds me of the sound stereotyped UFOs would make in cartoons and 1950s/60s B movies. I swapped out the leads with the fans I took out of the case vent earlier; dead silence from the fans, with a comparable sound of air turbulence. The alternative fans are static speed and non-controllable, so I don't plan on using them for anything other than desk decoration. Is there a way I can swap out the fans without having to disassemble and return the entire cooling unit? Is there some alternate technique I can try to get rid of the bearing/impeller noise? Any advice you can give me would be welcome at this time. Otherwise, I may just have to resort to wearing a tinfoil hat and watching over my shoulder for little visitors from beyond. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 5, 2013 Corsair Employees Share Posted September 5, 2013 Please check the coolers Firmware in C-Link and let me know the F/W version. Also are these 3-Pin fans or 4-Pin PWM Fans? Link to comment Share on other sites More sharing options...
GadgetLife Posted September 6, 2013 Author Share Posted September 6, 2013 The fans that came with my H100i are 4-pin PWM fans. The firmware version is 1.0.7. Link to comment Share on other sites More sharing options...
GadgetLife Posted September 9, 2013 Author Share Posted September 9, 2013 Do I need to provide any more information? Are there any tricks I can do with the fans to reduce the noise? Link to comment Share on other sites More sharing options...
Genki79 Posted September 15, 2013 Share Posted September 15, 2013 Posting here to keep an eye on any response you get. I just got an H100i as well and it seems the fans are making the same noise. At first I thought it was the pump but I can vary the fan RPM and the "whine/hum" gets stronger and weaker. It is a pretty distracting sound for me. Also the same as you, trying another set of fans does not have the issue. Link to comment Share on other sites More sharing options...
Jckf Posted September 15, 2013 Share Posted September 15, 2013 My stock fans also make a hum with 1.0.7. I have replaced them with some old Noiseblocker fans instead. But since these are 3-pin I cannot control them with Corsair Link :( Link to comment Share on other sites More sharing options...
GadgetLife Posted September 16, 2013 Author Share Posted September 16, 2013 I hate to bump threads, but seeing as how this is an official support forum and no support has been received... I'm not going to be "that guy" who swears off an entire brand from one unpleasant experience, but to say that I am concerned with the lack of assistance would be accurate. The fans are part of the H100i purchase, package, and experience. They are not performing as expected due to the creation of noticeable noise other than that of air movement. I have answered direct questions concerning usage and status. I believe it's time for the Support element to work as expected. Link to comment Share on other sites More sharing options...
peanutz94 Posted September 16, 2013 Share Posted September 16, 2013 Is there a way I can swap out the fans without having to disassemble and return the entire cooling unit? Yes, use the link on the left to request an RMA. Then explain that you would like a new set of fans for the cooler. I'm not sure if that will help or they will probably just replace the whole unit anyway. If a FW update didn't fix the fan noise, then usually there is some issue with the fan controller itself, and not the fans. Is there some alternate technique I can try to get rid of the bearing/impeller noise? Not really. And since the fans are making noise i would say the unit needs to be replaced anyway. If your unit is less than 30 days old let them know or be sure to ask for a shipping lable. They will cover those charges on all purchases less than 30 days old. Or if you have the opportunity, it might be easier to swap units out at your place of purchase. If not, then just use the link to the left to get started. Link to comment Share on other sites More sharing options...
JDWade Posted September 22, 2013 Share Posted September 22, 2013 I'll chime my two cents into this one as I thought it was an isolated incident on my end. I'm using an H100i in my Antec P280 case and I requested an RMA three days ago for new fans because of the exact same whine/hum experienced by another gentleman in this very thread (as well as several others posted). I thought my device was going defective too and since I had the machine running great for 32 days w/o incident until a week ago I thought the cooling unit was defective. In fact, the fans would run so quiet even on balanced mode that I could hear the pump running if I listened closely, but thats all. Now though I hear the whine/hum on the fans on anything above 800 RPM and thats ridiculous. Link to comment Share on other sites More sharing options...
G50EED Posted September 22, 2013 Share Posted September 22, 2013 I just installed my H100i last Thursday (09/12/2013) and it is so quiet that at first I thought it was not functioning. My fans are the 4-pin variety. I plugged my fans directly into my motherboard's CPU_FAN headers (yes, I am blessed with two of those). I didn't try running the fans through the pump as I never had any intention of doing so (nor did I bother to connect the USB cable for the link software). I'm perfectly content with the fan control that my motherboard's BIOS gives me. So if your motherboard is similarly equipped you might try bypassing the pump and see if that makes any difference. Link to comment Share on other sites More sharing options...
JDWade Posted September 23, 2013 Share Posted September 23, 2013 That defeats the entire purpose of the product and if that is the solution I'll go get a different brand. I had Microcenter build this machine since I was sketchy with water cooling to begin with and I've always had great luck with Corsair but this purchase I'm extremely edgy with due to the thought of liquid damage... Link to comment Share on other sites More sharing options...
peanutz94 Posted September 23, 2013 Share Posted September 23, 2013 had Microcenter build this machine since I was sketchy with water cooling to begin with and I've always had great luck with Corsair but this purchase I'm extremely edgy with due to the thought of liquid damage... Please don't take this the wrong way it is not meant to be mean or anything. But if your at all worried about water damage, then it would be best to stick with a good air cooler. When you decide to jump in to water cooling the risk of a leak is always present. Whether it be one of these AIO coolers or a custom loop. And for those of us who do use a custom loop have no one to fall back on when we get leaks and components are damaged.. At least Corsair has replaced or reimbursed people for product damage in the past if these coolers leak and the damage is caused by their cooler. Really if your going to get into water cooling you should do a lot of research and learn how to build and maintain your system so you know what to do in case of events like this. Knowing how to disassemble and clean components is a must just in case. As i said earlier please don't take any of this the wrong way. I'm just trying to provide information ...thats all:) I requested an RMA three days ago for new fans because of the exact same whine/hum experienced by another gentleman in this very thread (as well as several others posted). Did your cooler come with 3 or 4 pin fans? If iyt came with the 4 pin fans already and the fans are making noise, then it's the fan controller on the unit itself and you'll need to RMA the cooler. If you have the 3pin fans and they were quiet at one point then again, you'll need to RMA to entire unit and not just the fans. Link to comment Share on other sites More sharing options...
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