AX1200 ATX 24 Pin issue

[Swagger]

Hi there,

 

I'm encountering an issue with my computer, the thing is if I move a little bit the 24 pin ATX cable connected to my motherboard the PC will shutdown itself !

It's like a lose of power or something so I don't know if it comes from the Power Supply itself ? the cables (PSUs) ? or maybe something else ?

 

It let me think it's a PSU issue because I already had this issue before in 2011 with my Rampage II Extreme and I had the same power supply and I never had this before with my Corsair HX 750 ! Now I have a different motherboard, ram, CPU, only the Power Supply remain the same and my graphic card too.

 

Also, I don't have necessary to move the cable for the PC to shutdown, sometimes I'm playing and the issue occurs but it also does when i'm not doing anything special (on the desktop...)

 

I just bought individual sleeves yesterday to see if it comes from PSU so if the issue persist then I will try to do RMA to have a new brand Power Supply.

 

What do you think ? Someone already had this in the past ?

 

Thanks

 

EDIT : I noticed something very strange ! Maybe a coincidence but when I had this issue in 2011 I was playing Battlefield : Bad Company 2 and since I changed my configuration I never reinstalled the game and the issue never occured ! And 3 days ago I wanted to play this game again so I reinstalled it and the issue reappears again !

 

Btw here is my configuration :

 

Asus Maximus IV Extreme

Corsair AX 1200W

Intel Core i7 2600K @ 4.8 GHZ

8GB DDR3 CORSAIR 1600MHZ cas 8-8-8-24 1.65V

SLI GTX 580 EVGA 1.5GB

Corsair Force Series 3 120GB

 

Watercooling Stuff :

 

EK-Supreme HF - Nickel

EK-FB RE2 ver.2 Acetal+Nickel

EK-BAY SPIN Reservoir - Acetal

Laing DDC-Pump 12V DDC-1Plus (MCP 355) X2

Top EK-DDC Dual REV 2.0 ACETAL

EK-CoolStream RAD XT (360)

ThermoChill - Radiateur 480 TA120.4

EK-FC580 GTX+ - EN (Nickel) X2

Case Silverstone Raven RV01B-W

NoiseBlocker - NB-Multiframe S-Series M12-P (PWM) 120*120*25mm - 1000/2000 RPM - 12/29 dBA X4

Feser One Cooling Fluid UV Purple 1L

Tubing Tygon 10/16mm (3.3meters) X2

Fittings 1/4" - Black X12

Fittings 90° 1/4" - Black X6

Silverstone 180mm Air Penetrator SST-AP181 X2

XigMatek - Fan 120mm CLF-F1255 Crystal LED Purple

[jlhawn]

when I first installed my AX1200 2 years ago I had problems where it would re-boot for no reason, even when I wasn't at the computer, I could hear my gpu fans go full speed then reboot and was fine for a day, then same thing happened. what was going on is I did not have the 24 pin in the motherboard all the way as on my ASUS board it took a good amount of pressure to get the 24 pin in enough to hear the click of the pins latch. 2 years now and no problems.

[peanutz94]

DIT : I noticed something very strange ! Maybe a coincidence but when I had this issue in 2011 I was playing Battlefield : Bad Company 2 and since I changed my configuration I never reinstalled the game and the issue never occured ! And 3 days ago I wanted to play this game again so I reinstalled it and the issue reappears again !

Then your having some sort of software conflict. Sounds more like this would be driver related.

 

Have you checked to see what your voltages are in your BIOS?

[Swagger]

I know there are lot of problems with this game like freeze related to Realtek driver and so on... but it's not what I'm saying. Dice never did anything since 2011 and they seems to don't care so I gave up because I tried all possible things... I'm still getting BSOD and freeze while playing this game but nevermind I finally accept that.

 

Anyway, let's get back to my main issue. Peanutz what do you mean by driver conflict ? and voltages in my bios ?

 

If you're talking about my OC, it's fully stable on OCCT and I also tried to load default settings in the BIOS but it's the same thing, If I move the cable I loose power and the PC shutdown itself.

 

Driver conflict ? I don't think it's related to that as I would get the same result If I move the cable when in the bios or somewhere else.

 

Jihawn you said your 24 pins wasn't plugged correctly ? For me I'm pretty sure it's well clipped to the MB !

 

Thanks for your replies

[peanutz94]

Voltages in your BIOS would be what your main three rails are reading. You'll have one for each 12v,5v, and 3.3v rails.

 

Driver conflict ? I don't think it's related to that as I would get the same result If I move the cable when in the bios or somewhere else.

I didn't pay a whole lot of attention to that because you stated earlier that you don't have to move the cable for it to shut off.

Also, I don't have necessary to move the cable for the PC to shutdown, sometimes I'm playing and the issue occurs but it also does when i'm not doing anything special (on the desktop...)

So ,while a loose or broken cable was on list of possible suspects i moved it down on that list because of your first post.

 

Then this statement leads me to believe it's not a PSU issue after all.

Maybe a coincidence but when I had this issue in 2011 I was playing Battlefield : Bad Company 2 and since I changed my configuration I never reinstalled the game and the issue never occured ! And 3 days ago I wanted to play this game again so I reinstalled it and the issue reappears again !

That makes it look like a GPU driver issue or some clash with the game and some other software on your PC. But not a PSU issue.

But now your saying that's not the case?

If I move the cable I loose power and the PC shutdown itself.

The only way to diagnose that would be to use another PSU in your system. If another does the same thing then you either have a bad connector at the MB or it may be software related.

 

If it's nice and stable, then you know for sure that the PSU is bad. Or at least has a bad connector.

Have you taken the cable out to see if any of the contacts are burnt? Usually a loose connection will cause a pin or two to burn or discolor.

 

 

Irregardless, If you want to have the PSU replaced, all you need to do is submit an RMA request. I'm just not really sure if this is PSU related.