Wezelkrozum Posted August 25, 2013 Share Posted August 25, 2013 Hi Corsair (probably RAM guy again :biggrin:) The Situation So my V2000 headset has been cracked once again after 7 months (Given out to me when the stronger fabric requirements were applied). I'll request a RMA tomorrow but for now I have another question. With me being extra careful after it broke for the first time last January after a few weeks, I suspect I will have to send it back again in 7 months in march and once again around September 2014. The Complaint Unfortunately the warranty expires december 2014 so I guess I will probably end up without a headset around April 2015 :sigh!:. That's not really the quality product I was expecting from Corsair at this price! Are there any plans for a longer lasting revision of the product? Or are you going to give out 4 headsets to every customer until the warranty has expired? The Question And finally a personal question about the extra costs I have to make because of the RMA's. Since this product has a 2 years warranty I assume Corsair covers my unexpected unnecessary transportation costs. But after the previous RMA I didn't receive a mail from Corsair with the offer to cover the transportation costs. I didn't bother then but since I expect 3 more RMA's in the future it's worth it. So my question: What are the steps to get my transportation costs back? Link to comment Share on other sites More sharing options...
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